Yeimy Bautista
Fullerton,CA
Summary
Experienced Office Manager and administration professional with 12 years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines. Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
15
15
years of professional experience
Work History
Office Manager
GB OIL WHOLESALE CORP
Fullerton , CA
04.2016 - Current
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Ensured compliance with applicable laws regarding employment practices.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Coded and entered daily invoices with in-house accounting software.
- Managed office budget to handle inventory, postage and vendor services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
Auto Parts Manager
Five Star Auto Parts service
El Monte , CA
01.2009 - 03.2016
- Maintained records of sales, returns, warranties and other transactions.
- Developed and implemented efficient inventory control systems to ensure accurate stock levels.
- Monitored customer service standards and took appropriate action when necessary.
- Responded promptly to customer inquiries regarding pricing, availability, product features and other related issues.
Education
GED -
Interprise High School
NY 04-2006
High School Diploma -
Normal Superior
Colombia11-2000
Skills
- Operations Management
- Office Management
- Data Entry
- Billing
- Bookkeeping
- Customer Service
- Office Administration
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Office Manager
GB OIL WHOLESALE CORP
04.2016 - Current
Auto Parts Manager
Five Star Auto Parts service
01.2009 - 03.2016
GED -
Interprise High School
High School Diploma -
Normal Superior
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