Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yeissally Velasco

San Jacinto,CA

Summary

Mental health professional with solid foundation in providing support and compassionate care. Known for effective collaboration within teams and adapting to dynamic care environments. Brings strong focus on active listening and empathy, essential for fostering client trust and progress.

Overview

7
7
years of professional experience

Work History

Mental Health Assistant

Bradley Gardens
04.2024 - Current
  • Maintained detailed records of patient progress, facilitating effective communication among healthcare team members.
  • Participated in staff training programs to expand knowledge of best practices in the field of mental health support.
  • Improved patient well-being by providing compassionate support and care in one-on-one and group settings.
  • Provided crisis intervention services, and appropriate action during emergency situations.

Sales Associate

Cricket Wireless
02.2021 - 04.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier Trainer

McDonald's
08.2018 - 01.2021
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated POS system to complete cash, credit and check transactions.
  • Trained team members on cash register operation and cash handling.

Education

High School Diploma -

San Jacinto High
San Jacinto, CA
06-2012

Skills

  • Case documentation
  • Professional boundaries
  • Behavioral management
  • De-escalation techniques
  • Relationship building
  • Teamwork and collaboration
  • Multitasking Abilities

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Mental Health Assistant

Bradley Gardens
04.2024 - Current

Sales Associate

Cricket Wireless
02.2021 - 04.2024

Cashier Trainer

McDonald's
08.2018 - 01.2021

High School Diploma -

San Jacinto High