Yeivelisse Feliciano
Orlando,USA
Summary
Experienced Shift supervisor proficient at assuming management roles for advanced production teams. Exceptional communicator with well-developed critical thinking, problem-solving, and organizational skills. Goes above and beyond to serve guests and promote loyalty. Always ready to help team members and assist customers.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Milestones Children Therapy Center
Kissimmee, FL
04.2023 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Scheduled appointments between clients and customers and internal staff members.
Corrugator Operator
Amazon
Orlando, USA
07.2023 - 02.2024
- Operated corrugator machine to produce cardboard boxes of various sizes and shapes.
- Set up, adjusted, and maintained corrugator machine according to specifications.
- Measured materials accurately prior to cutting them on the corrugator machine.
- Maintained cleanliness of work area by removing scrap paper from machines.
- Performed routine checks on equipment to ensure it was functioning properly.
Inbound Stower
Amazon
Orlando, USA
06.2023 - 08.2023
- Used handheld scanner to sort products onto appropriate shelves daily
- Continuously pulled items weighing pounds off carts and placed on correct shelves
- Moved stock and other materials to and from storage and production areas and loading docks
- Checked orders for accuracy and completeness by matching shipping label with invoice number
Crew Member
Del Taco
Kissimmee, USA
02.2022 - 07.2022
- Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person
- Verified orders and bagged items for easy transport
- Totaled bills, accepted payments and returned change
- Kept drive-thru station well-stocked and organized to meet customer needs
- Greeted patrons, speaking clearly to take orders and give details about food items
- Informed customers of regular deals or monthly specials to upsell orders
Shift Leader
Moes Southwest And Grill
Orlando, USA
08.2021 - 12.2021
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements
- Assigned task to team members based on individual strengths and promoted teamwork driven environment to meet goals
- Handled escalated customer concerns and emergencies in absence of manager
- Educated customers about offerings, promotions and pricing to boost sales
- Preformed facility checks to verify cleanliness and client safety
- Gathered ingredients and cleaned and cut food items to prep recipes
- Followed recipes and customer requests to prepare meals
- Created menus, ordered groceries, and preformed light housekeeping duties
Education
High School Diploma -
Poinciana High School
Kissimmee, FL05.2023
Skills
- Cleaning and Sanitizing
- Customer service
- Critical Thinking
- Problem Solving
- Fast Learner
- Administer Finances
- Food safety
- Honest and Dependable
- Time Management
- Good Communication
- Team Leadership
- Strong Work Ethic
- Attention to Detail
- Employee Training
- Appointment Scheduling
- Information Security
- Scheduling
- Data Entry
- Office Administration
- Administrative Support
- Computer Skills
- Clear Communication
- Positive Attitude
Languages
- English, Native/Bilingual
- Spanish, Native/Bilingual
Timeline
Corrugator Operator
Amazon
07.2023 - 02.2024
Inbound Stower
Amazon
06.2023 - 08.2023
Administrative Assistant
Milestones Children Therapy Center
04.2023 - Current
Crew Member
Del Taco
02.2022 - 07.2022
Shift Leader
Moes Southwest And Grill
08.2021 - 12.2021
High School Diploma -
Poinciana High School