Yejin Ko
Alexandria,VA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Restaurant Hostess and Bartender
Iron Age Korean Steak House
Annandale, VA
01.2024 - Current
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Balanced cash register at end of shift according to established procedures.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Communicated with servers about new tables, changes in food availability and customer comments.
Captain of the Shift
Paris Baguette
Centreville, VA
07.2020 - 04.2024
- Helped customers complete purchases, including processing payments and bagging items
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Taking pre-orders and answering the questions with customers through the phone call.
Wedding Photographer
Kay Lee (Independent wedding photographer)
, VA
08.2018 - 07.2020
- Fostered productive, professional working relationships with vendors and fellow craftspeople
- Organized and edited digital images, ensuring quality standards were met before delivering them to clients.
- Set up lighting equipment and other technical devices for each shoot.
- Performed pre-wedding photo shoots with the couples to ensure they were comfortable in front of the camera.
Education
Bachelor of Arts - Graphic Design
George Mason University
Fairfax, VA05-2026
Associate of Arts - Graphic Design
Northern Virginia Community College
Annandale, VA02.2024
Skills
- Flexible Schedule
- Multitasking Ability
- Client Management, Time Management
- Adobe Photoshop, Lightroom, Indesign, Illustrator
- Event Planning, Effective prioritization
Timeline
Restaurant Hostess and Bartender
Iron Age Korean Steak House
01.2024 - Current
Captain of the Shift
Paris Baguette
07.2020 - 04.2024
Wedding Photographer
Kay Lee (Independent wedding photographer)
08.2018 - 07.2020
Bachelor of Arts - Graphic Design
George Mason University
Associate of Arts - Graphic Design
Northern Virginia Community College
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