YEJIN OH
Artesia,USA
Summary
Multilingual Translator with expertise in English, Korean, and Spanish, specializing in simultaneous interpretation to facilitate clear communication. Demonstrated ability to enhance service delivery through linguistic proficiency and proactive problem-solving. Proven track record in boosting operational efficiency while ensuring seamless interactions across diverse cultural contexts.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
SOMO Optical LLC
Santa Fe Springs
01.2020 - Current
- Provided superior customer service over the phone and through emails and company chat tools
- Managed product availability, inventory levels and identified holes in supply chain timelines
- Maintained transparent lines of communication for customers about status of orders, order errors and post order issues
- Quickly assessed customer needs and proactively provide business solutions to those needed
Volunteer Translator
GRACE KOREAN CHURCH
fullerton
06.2022 - 05.2024
- Provided translation services for church events regularly.
- Translated and transcribed books
- Served as Spanish translator during mission trips to Panama and Ecuador.
Medical receptionist
Jingachim Orangewell Acupuncture clinic
Downey
12.2017 - 05.2018
- Greeted and checked in patients, collected personal, medical and insurance information
- Scheduled, rescheduled and verified patient appointments
- Coordinated physicians schedules
- Translated doctor and patient conversations from english to korean and spanish
Education
legal interpretation and translation - spanish/english
UCLA EXTENSION
Los Angeles11.2024
Social and Behavioral Science -
Cerritos College
Norwalk05.2020
High School Diploma -
Victoria Bilingual Christian Academy
Quito, Ecuador07.2017
Skills
- Translating Korean
- Translating English
- Translating Spanish
- Simultaneous interpretation
- Spanish teaching
- Fluent in Korean
- Fluent in English
- Fluent in Spanish
Certification
- Certificate in DELE, The Diplomas de Español como Lengua Extranjera (English: Diplomas of Spanish as a Foreign Language) Level C1
- TOEFL certified, The Test of English as a Foreign Language (TOEFL)
Languages
- Korean
- English
- Spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Korean
Native/ Bilingual
Timeline
Volunteer Translator
GRACE KOREAN CHURCH
06.2022 - 05.2024
Customer Service Representative
SOMO Optical LLC
01.2020 - Current
Medical receptionist
Jingachim Orangewell Acupuncture clinic
12.2017 - 05.2018
legal interpretation and translation - spanish/english
UCLA EXTENSION
Social and Behavioral Science -
Cerritos College
High School Diploma -
Victoria Bilingual Christian Academy
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