Yeline Basilio
Reading,PA
Summary
Utilize my interpersonal skills in a professional setting to work with team members. I am able to successfully work with team members of varying personalities to achieve the goals set for the team, especially in time sensitive and high-stress environment. Further advance my excellent customer service experience and contribute to the large goal set by my employer.
Overview
10
10
years of professional experience
Work History
Full Case Order Selector
Dollar General Warehouse
Bethel, PA
08.2022 - 07.2023
- Implemented proper lifting techniques to minimize risk of injury while handling heavy items or large case volumes during shifts.
- Maintained a safe working environment by adhering to safety protocols and operating equipment responsibly.
- Continuously sought opportunities for professional growth and skill development, resulting in increased expertise as a Full Case Order Selector.
- Enhanced order accuracy by diligently selecting products according to specific customer requirements.
- Supported warehouse efficiency by keeping work areas clean, organized, and free from obstructions.
- Maximized warehouse space utilization by organizing and stacking products with attention to weight, size, and type.
Machine Operator
Iwco Direct
Hamburg, PA
09.2019 - 07.2020
- Operated the machine with a parent
- Worked as a team
- Inserted letters into envelopes
- Lifted card trays
- Filled and prepared pallets
- Cleaned my machine area at the start and end of shift
- Assured the machine is safe to run
- Filed paperwork every half an hour to an hour
- Made sure information is correct in order to run a machine
- Filled the quantity of envelopes on board every 2 hours
- Had basic skills on fixing machines
- Had computer program skills in order to run the machine properly
- Scanned waste, letters, and pallets to segregate the machine.
Dispatcher
Pioneer Transportation
Bronx, NY
10.2018 - 06.2019
- Dispatched buses and routes
- Provided customer service to parents and schools about the routes
- Assisted with service needed to drivers for any bus issue and routes.
- Customer Service agent
Customer Service Agent / Concession Stand Cashier
Statue Cruises
Liberty State Park, NJ
05.2016 - 05.2018
- Acted as a guest service agent/ Customer Service
- Provider Assisted to clients
- Handled tickets and directed tourists to assigned area
Pick/Packer
Fresh Direct
Long Island City, NY
02.2013 - 03.2015
- Worked in fresh pick department
- Maintained pph of 300 (pick per hour)
- Responsible for clean up my work area and replenishment of night stock.
Education
Multicultural High School
Brooklyn, NY06.2013
Skills
- Fluent in Spanish and English
- Skills in computer system
- Teamwork
- Able to adapt to any work environment
- Ability to work under pressure
- Customer Services Experience
References
- Kenia Reyes former coworker, 347-283-1351
- Eliasbeth González former supervisor, 610-750-2443
- Nicole Gonzalez former coworker, 484-890-3808
Timeline
Full Case Order Selector
Dollar General Warehouse
08.2022 - 07.2023
Machine Operator
Iwco Direct
09.2019 - 07.2020
Dispatcher
Pioneer Transportation
10.2018 - 06.2019
Customer Service Agent / Concession Stand Cashier
Statue Cruises
05.2016 - 05.2018
Pick/Packer
Fresh Direct
02.2013 - 03.2015
Multicultural High School