Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yelisa Porras

Mount Angel,OR

Summary

Dynamic and results-driven professional with a strong background in customer service and guest relations. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in optimizing workflows and fostering collaborative relationships across departments.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Housekeeping Cleaner

Mount Angel Abbey Guesthouse
Mount Angel, OR
03.2022 - Current
  • Maintained cleanliness and sanitation standards in guest rooms and common areas
  • Assist guests with any request they may have to ensure customer satisfaction
  • Collaborated with team members to optimize workflow efficiency during peak occupancy periods
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.

Sales Associate

Goodwill
Woodburn, OR
03.2021 - 03.2022
  • Handled customer inquiries and resolved issues promptly, promoting a positive store atmosphere.
  • Engaged with customers through social media platforms to drive traffic to the store and enhance brand
  • Helped in production to help make daily production goal

Sales Associate

Forever21
Woodburn, OR
11.2020 - 02.2021
  • Assisted customers in selecting merchandise and provided product information to enhance shopping experience.
  • Maintained visual merchandising standards, ensuring displays were appealing and aligned with brand guidelines.
  • Processed transactions accurately using point-of-sale system, ensuring efficient checkout experiences for customers.
  • Collaborated with team members to restock inventory and organize sales floor for optimal product accessibility.

Education

No Degree - General Studies

Chemeketa Community College
Salem, OR

High School Diploma -

K12 Online School
North Bend, OR

Skills

  • Guest relations
  • Communication
  • Teamwork
  • Customer service

Certification

Coursera Microsoft word

Timeline

Housekeeping Cleaner

Mount Angel Abbey Guesthouse
03.2022 - Current

Sales Associate

Goodwill
03.2021 - 03.2022

Sales Associate

Forever21
11.2020 - 02.2021

No Degree - General Studies

Chemeketa Community College

High School Diploma -

K12 Online School