Yelitza Luna Castro

• Communicated positively with children and guardians.
• Maintained a clean and organized environment to ensure the well-being of children under care.
• Prepared healthy, age-appropriate snacks and meals.
• Reassured children when upset, providing emotional support and stability.
• Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
• Built lasting bonds with the families I worked with through excellent communication skills, creating a strong rapport, which led me to be recommended by friends.

• Learned all required tasks quickly to maximize performance.
• Developed strong cooperative relationships with coworkers and managers.
• Maintained productive, efficient approach to all tasks.
• Worked different stations to provide optimal coverage and meet production goals.
• Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

• Worked front counter, drive-thru and other areas.
• Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
• Took orders and collected payments.
• Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.

•Helped with giving tours to middle and high school students.
• Assisted with student activities and demonstrations.
•Lead groups of students and provide them with campus information,
• Interacted with students and teachers, answering their questions.

•Handled large groups of students and fulfilled responsibilities to provide assistance.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
• Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
• Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.

• Dean's List (Fall 2024, Spring 2025)
• For Utah Scholarship Recipient
• Define your path internship
• 3.6 GPA

• Awarded Seal of Bliteracy
• 3.6 GPA
• Gear Up College Preparation Program
• Latinos In Action Member