Yellytza Santiago

.Crew Member, customer service

Prioritized and organized tasks to efficiently accomplish service goals.

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Demonstrated leadership by making improvements to work processes and helping to train others

• Organized monthly meetings with staff members to discuss performance targets and any issues that may arise.
• Participated in industry tradeshows to stay abreast of current trends in fashion retailing.
• Wore clothing to represent brand and aesthetic of boutique.
• Advised customers on style and [Type] trends.
• Cultivated loyal customer base by providing excellent customer service.
• Safeguarded customers and employees by offering clean and safe store environment.
• Spoiled customers by offering refreshments, providing attentive service and anticipating needs.