Yemanja Hernandez
West Haven,CT
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
19
19
years of professional experience
Work History
Store Manager
EBLENS
01.2023 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
- Supervised guests at front counter, answering questions regarding products.
Store Manager
Madrag And 10 Spot
04.2017 - 01.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Visual Merchandising Manager
Burlington Coat Factory
05.2013 - 03.2018
- Communicated visual merchandising information and standards via in-store training and regular meetings.
- Helped stores adapt spaces to accommodate merchandise within spatial constraints and inventory storage availability.
- Innovated and simplified planograms and merchandising strategies to improve processes and results.
- Oversaw visual merchandising for new store openings and store collateral change-outs.
- Developed visual merchandising plans and strategies to promote store offerings.
- Created visual displays to highlight new and featured products.
Administrative Assistant
Bridgeport Hospital
01.2004 - 08.2006
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Maintained and updated patient records for accurate, current medical histories.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
Education
Business Management - Business Administration And Management
Goodwin College
East Hartford, CT05.2000
Skills
- Disciplinary Actions
- Budgeting and Cost Control
- Retail Store Support
- POS Inventory System Operation
- Policy Development and Enforcement
- Customer Service
- Team Leadership
- Loss Prevention Procedures
- Employee Motivation
- Multitasking and Organization
- Product Merchandising
- Property Inventory Storage and Tracking
Languages
English
Full Professional
Spanish
Full Professional
Portuguese
Limited Working
Timeline
Store Manager
EBLENS
01.2023 - Current
Store Manager
Madrag And 10 Spot
04.2017 - 01.2023
Visual Merchandising Manager
Burlington Coat Factory
05.2013 - 03.2018
Administrative Assistant
Bridgeport Hospital
01.2004 - 08.2006
Business Management - Business Administration And Management
Goodwin College
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