Yen Nguyen
Philadelphia,PA
Summary
Dynamic Store Manager with proven expertise in enhancing customer satisfaction and operational efficiency. Skilled in team leadership and staff training, committed to driving results through effective decision-making and time management.
Overview
7
7
years of professional experience
Work History
Store Manager
Mr. Wish
Philadelphia, PA
05.2019 - Current
- Streamlined operations to enhance customer satisfaction and service efficiency.
- Mentored team members, promoting skill development and operational excellence.
- Developed training programs to improve staff performance and retention.
- Trained more than 20 efficient employees over the course of 7 years
- Implemented inventory management systems, reducing waste and optimizing stock levels.
Education
Bachelor of Science - Financial Planning
Temple University
Philadelphia, PA05-2021
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Shift scheduling
- Coaching and mentoring
Languages
Vietnamese
Native or Bilingual
Timeline
Store Manager
Mr. Wish
05.2019 - Current
Bachelor of Science - Financial Planning
Temple University