Yen Pham
Scranton,PA
Summary
I have not had any restaurant experiences but working hands on with customers from doing nails has made me realized I am an enthusiastic and a reliable professional and I feel it could translate over positively to a restaurant environment. I am Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Can maintain focus and positive attitude in stressful situations and high-volume environments. I’ve been working hands on and dealing with customers for the past 3 years at a salon and I have decided it’s time for a new environment and I wanted to pursue a different career that seemed perfect for me.
Overview
3
3
years of professional experience
Work History
Manicurist and Pedicurist
Vivian Pham
Scranton
05.2022 - 02.2025
- Increased repeat business by building strong relationships with clients and consistently delivering exceptional service.
- Provided excellent customer service, addressing concerns promptly and professionally to maintain client trust.
- Maintained a clean and sanitary work environment, ensuring the health and safety of clients.
Education
High School Graduate -
Scranton High
Scranton Skills
- Customer service
- Problem-solving skills
- Time management
- Team collaboration
- Relationship building
- Customer education
- Service promotion
- Client service quality
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Multitasking Abilities
- Active listening
- Client satisfaction
Timeline
Manicurist and Pedicurist
Vivian Pham
05.2022 - 02.2025
High School Graduate -
Scranton High