Detail-oriented Manicurist and Pedicurist with a strong track record at Funny Bunny Nail Salons. Proficient in gel application and client consultation, consistently improving customer satisfaction through effective problem-solving and service upselling. Recognized for maintaining exceptional hygiene standards and promoting a cooperative team environment, ensuring a friendly atmosphere for all clients.
Hi, I’m
Nhi Nguyen
Renton,WA
Summary
Overview
9
years of professional experience
Work History
Funny Bunny Nail Salons
Manicurist and Pedicurist
06.2025 - 09.2025
Job overview
- Prepared and served high-quality beverages following established recipes and standards.
- Maintained cleanliness and organization of workstations and dining area.
- Assisted customers with menu selections, providing knowledgeable recommendations.
- Operated point-of-sale system efficiently for order processing and payment transactions.
- Learned proper safety protocols for food handling and equipment use.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Adapted quickly to new tasks, enhancing overall workflow efficiency in busy environments.
- Engaged with customers to create a welcoming atmosphere and encourage repeat visits.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Starbucks, Barista
Barista
06.2019 - 01.2021
Job overview
- Prepared and served high-quality beverages following established recipes and standards.
- Maintained cleanliness and organization of workstations and dining area.
- Assisted customers with menu selections, providing knowledgeable recommendations.
- Operated point-of-sale system efficiently for order processing and payment transactions.
- Learned proper safety protocols for food handling and equipment use.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Adapted quickly to new tasks, enhancing overall workflow efficiency in busy environments.
- Engaged with customers to create a welcoming atmosphere and encourage repeat visits.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Pho Tai
Server
06.2016 - 07.2020
Job overview
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new servers on menu items and service protocols.
- Processed customer orders accurately using point-of-sale systems for efficient transactions.
- Monitored dining room to ensure guest satisfaction and address needs proactively.
- Recommended menu items based on customer preferences, increasing overall sales engagement.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
South Seattle Community CollegeSeattle, WA
Associate of Science from Chemical Engineering
09.2020
University Overview
Skills
- Gel application
- French manicure
- Client consultation
- Acrylic application
- Upselling services
- Hand massage techniques
- Appointment scheduling
- Spa pedicure
- Basic reflexology
- Hygiene standards
- Customer service
- Problem-solving skills
- Time management
- Product knowledge
- Customer education
- Sales proficiency
- Proficient in software
- Infection controls
- Tool and surface sanitation
- Client service quality
- Teamwork and collaboration
- Multitasking
- Reliability
- Cash handling
- Detail-oriented
- Self motivation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manicurist and Pedicurist
Funny Bunny Nail Salons
06.2025 - 09.2025
Barista
Starbucks, Barista
06.2019 - 01.2021
Server
Pho Tai
06.2016 - 07.2020
South Seattle Community College
Associate of Science from Chemical Engineering
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