Yenci Hernandez
Tampa,FL
Summary
Energetic, Self motivated Store Manager with a proven track record at Target and Solle Boutique, excelling in customer service management and strategic inventory control. Demonstrates exceptional problem-solving and communication abilities. Exceptional at enhancing customer relations and boosting sales through innovative marketing strategies. Skilled in multitasking, organizing, and leading teams to exceed targets with efficiency.
Overview
3
3
years of professional experience
Work History
Store Manager
Target
Tampa, FL
12.2023 - 08.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Solle Boutique
Tampa, FL
03.2021 - 12.2023
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Education
Hawthorne Academy of Health And Science
Charlotte, NC02.2020
Tampa Bay Tech High School
Tampa, FL05.2023
Skills
Customer Service
Problem-Solving
Customer Relations
Multitasking and Organization
Customer Service Management
Store Opening and Closing
Outstanding communication skills
Inventory Management
Cash Management
Shift Scheduling
POS Systems
Store displays
Strategic thinker
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Target
12.2023 - 08.2024
Store Manager
Solle Boutique
03.2021 - 12.2023
Hawthorne Academy of Health And Science
Tampa Bay Tech High School