Summary
Overview
Work History
Education
Skills
Timeline
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Yeng Her

Sacramento,CA

Summary

Dynamic Casino Professional Ready to Elevate Your Team! With proven expertise in managing gaming tables under the high-energy demands of a busy casino, I thrive in environments where quick thinking and exceptional service are paramount. My strong interpersonal skills create a welcoming atmosphere for players, while my commitment to regulatory compliance ensures trust and integrity at every table. Known for swift, accurate transaction handling and fair conflict resolution, I am currently expanding my skill set to optimize operational workflows and uphold top industry standards. Skilled in equipment operation and maintenance, adept at troubleshooting, and rigorously attentive to safety protocols, I work seamlessly with colleagues to deliver consistently outstanding results. If you're seeking a reliable, adaptable, and resourceful problem-solver who excels under pressure, I'm ready to make an immediate impact on your team!


Overview

11
11
years of professional experience

Work History

Banker

Players Edge
11.2014 - Current
  • Collaborated with team members to optimize table operations and reduce downtime.
  • Trained new employee on game rules, procedures, and customer service expectations.
  • Developed strong relationships with players to foster loyalty and repeat business.
  • Implemented best practices for cash handling and transaction accuracy at gaming tables.
  • Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
  • Maintained fast, smooth game pace by efficiently handling chips.
  • Adhered to company and game policies as well as state and federal regulations.
  • Inspected cards and gaming equipment to verify proper functioning and good working order.
  • Monitored gaming tables closely, identifying potential issues or disputes and resolving them promptly to uphold casino standards.
  • Maintained a clean, organized, and welcoming environment for customers to enjoy their gaming experience.

Education

High School Diploma -

Valley High School
Sacramento, CA
05-2011

Skills

  • Customer service
  • Creative thinking
  • Dependability
  • Quick thinking
  • Strong hand-eye coordination
  • Chip handling
  • Table management
  • Effective conflict resolution skills
  • Strong mathematical skills
  • Teamwork
  • Problem-solving
  • Time management

Timeline

Banker

Players Edge
11.2014 - Current

High School Diploma -

Valley High School
Yeng Her