Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
years of professional experience
Work History
Managuita Restaurant
Miami, FL
Manager
10.2021 - Current
Job overview
Enforced customer service standards and resolved customer problems to uphold quality service.
Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
Entered time and attendance logs in preparation for payroll.
Trained employees on additional job positions to maintain coverage of roles.
Caja de Compensacion Compensar
Bogota/Colombia, Colombia
Commercial Advisor
09.2007 - 08.2021
Job overview
Implemented commercial strategies established by company objectives targeting growth opportunities.
Hosted and attended community outreach events to attract new clients and extend corporate brand.
Liaised between product development and sales and business teams to enhance product capabilities.
Generated thorough and useful reports for use in business decision-making.
Assisted ownership in business exit strategies for business transition and new business acquisition.
Senior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of WhitestoneSenior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of Whitestone