Yenifer Dominguez
Los Angeles,CA
Summary
Proven multitasker and exceptional communicator, I enhanced customer satisfaction at Mama Por Dios through attentive service and efficient handling of high-volume dining. Skilled in cash handling and fostering teamwork, strong work ethic and fast adaptability. Positive outlook in any given situation with the ability to stay calm under pressure. I love to learn new skills and consider myself an open minded person, I look forward to any new exciting opportunities with optimism.
Overview
7
7
years of professional experience
Work History
Server and Host
Mama Por Dios
Beverly Hills, CA
02.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with Toast system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Managed high volume reservations as host and rotated tables in a timely and efficient manner.
- Managed phone inquiries, complaints and reservations with a positive attitude.
Front of House Employee
Chik-Fil-A
El Segundo, CA
12.2023 - 08.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Store Associate
In N Out
Los Angeles, CA
07.2018 - 12.2020
- Greeted customers with a friendly manner upon entering establishment.
- Maintained a clean and safe environment for customers through regular cleaning.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Cashier
Fatburger
Los Angeles, CA
07.2017 - 08.2018
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Opened store for business hours
Education
Psychology
Santa Monica College
Santa Monica, CASkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Hospitality service expertise
- Safe Food Handling
- High-volume dining
- Reliable and Responsible
- Adaptable and Flexible
- Multitasking Abilities
Timeline
Front of House Employee
Chik-Fil-A
12.2023 - 08.2024
Server and Host
Mama Por Dios
02.2021 - Current
Store Associate
In N Out
07.2018 - 12.2020
Cashier
Fatburger
07.2017 - 08.2018
Psychology
Santa Monica College