Yenifer G. Kurps
Streamwood,Illinois
Summary
Committed to creating a welcoming environment for patients while rapidly adapting to the high standards of your dental team.
Overview
10
10
years of professional experience
Work History
Store Manager
Discovery Clothing
Buffalo Grove, IL
05.2022 - 01.2026
- Developed weekly work schedule for team to ensure adequate coverage.
- Trained new employees to ensure quick adaptation and integration into team
- Responsible for interviewing and hiring employees for my team
- Responsible for the payroll control and processing in a timely manner
- Responsible for the accuracy of employees' biweekly pay
- Contacted corporate when the store required repairs and coordinated with contractors to ensure timely completion.
- Responsible for building a strong team of merchandisers, receivers, assistant managers, authorizers and sales associates
- Responsible for exceptional inventory control
- Responsible for maintaining the payroll percentage
- Organized employee files and implemented a streamlined system still in use company-wide
- Responsible for ensuring high levels of customer satisfaction through excellent sales service
Assistant Manager
Discovery Clothing
Streamwood, IL
10.2021 - 05.2022
- Managed store operations during store manager's vacation, maintaining service continuity.
- Authorized discounts on the POS.
- Coordinated staff schedules to ensure timely arrivals and arranged backfill as needed.
- Assisted customers with product discounts.
- Arranged manikin displays to showcase new products effectively in the store.
- Evaluated customer needs and delivered tailored product assistance and information.
- Delivered excellent sales service to maintain high levels of customer satisfaction.
OC Manager
Discovery Clothing
Streamwood, IL
07.2018 - 10.2021
- Responsible for assisting customers with product returns
- Responsible for making sure new inventory is displayed daily
- Responsible for returning merchandize to the correct location
- Responsible for assisting customers with product discounts
- Responsible for manikin displays of new product
- Responsible for assessing customers needs, provide assistance and information about product
- Responsible for ensure high levels of customer satisfaction through excellent sales service
- Responsible for assess customers needs, provide assistance and information about product
- Responsible for ensure high levels of customer satisfaction through excellent sales service
Merchandiser
Discovery Clothing
Streamwood, IL
03.2017 - 07.2018
- Responsible for manikin displays of new product
- Responsible for assessing customers needs, provide assistance and information about product
- Responsible for ensure high levels of customer satisfaction through excellent sales service
- Responsible for assess customers needs, provide assistance and information about product
- Responsible for ensure high levels of customer satisfaction through excellent sales service
Authorizer
Discovery Clothing
Streamwood, IL
09.2016 - 03.2017
- Responsible for checking out customers with their purchases
- Responsible for ensure high levels of customer satisfaction through excellent sales service
- Responsible for assess customers needs, provide assistance and information about product
- Responsible for awareness on POS loss prevention
Sales Associate / Cashier
Discovery Clothing
Streamwood, IL
05.2016 - 09.2016
- Responsible for ensure high levels of customer satisfaction through excellent sales service
- Responsible for assess customers needs, provide assistance and information about product
- Responsible for maintaining in-stock and presentable condition assigned areas
- Responsible for teaming up with co-workers to ensure proper customer service
Seasonal Sales Associate
Kohls
Schaumburg, IL
11.2015 - 01.2016
- Responsible for ensure high levels of customer satisfaction through excellent sales service
- Responsible for assess customers needs, provide assistance and information about product
- Responsible for maintaining in-stock and presentable condition assigned areas
- Responsible for teaming up with co-workers to ensure proper customer service
- Responsible for checking out customers with their purchases
Education
Chicago Dental Assistant School
Glenview, IL11-2026
US High School Diploma - marking, general computer skills, general studies
UTESA University
Puerto Plata, Dominican Republic12-2014
General studies
Perpetuo Socorro High School
Puerto Plata, Dominican Republic01-2012
Skills
- Excellent customer service skills
- Strong skills in time management, prioritizing tasks
- Hard working self starter
- Excellent working under pressure
- Excellent interpersonal skills
- Bilingual, I speak fluent English and Spanish
- Basic computer skills
Timeline
Store Manager
Discovery Clothing
05.2022 - 01.2026
Assistant Manager
Discovery Clothing
10.2021 - 05.2022
OC Manager
Discovery Clothing
07.2018 - 10.2021
Merchandiser
Discovery Clothing
03.2017 - 07.2018
Authorizer
Discovery Clothing
09.2016 - 03.2017
Sales Associate / Cashier
Discovery Clothing
05.2016 - 09.2016
Seasonal Sales Associate
Kohls
11.2015 - 01.2016
Chicago Dental Assistant School
US High School Diploma - marking, general computer skills, general studies
UTESA University
General studies
Perpetuo Socorro High School