Yenifer Rosmeri Pichardo Crisostomo
Newark
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
09.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
Sales Associate
Gap Factory
05.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Master of Arts - Biology Health Professionals
Kean University
Union, NJ05-2026
No Degree - Phlebotomy
Brandford Institute
Elizabeth, NJ07-2023
High School Diploma -
Barringer High School
Newark, NJ06-2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Active listener
- Hospitality service expertise
- Customer service
- Teamwork and collaboration
- Problem-solving skills
Certification
- PT - Phlebotomy Technician
Languages
Spanish
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Reading
- Volunteer Work
Timeline
Barista
Starbucks
09.2024 - Current
Sales Associate
Gap Factory
05.2023 - 08.2023
Master of Arts - Biology Health Professionals
Kean University
No Degree - Phlebotomy
Brandford Institute
High School Diploma -
Barringer High School
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