Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic
Yenikpe Abou SILUE

Yenikpe Abou SILUE

Philadelphia,PA

Summary

Dynamic professional with a proven track record in customer service excellence and vehicle safety knowledge, demonstrated during my tenure at Park of America. Skilled in quick decision-making and conflict management, I have significantly enhanced client satisfaction and operational efficiency. My adaptable nature and strong work ethic have been pivotal in achieving and surpassing employer goals. Diligent Desired Position with solid background in providing exceptional customer service and ensuring vehicle safety. Proven ability to manage high-traffic situations and maintain calm demeanor. Demonstrated skills in communication and attention to detail. Reliable parking professional prepared to deliver top-notch service in fast-paced environments. History of managing customer interactions smoothly and maintaining vehicle safety standards. Known for collaborative work ethic and flexibility to adapt to changing needs, combined with solid communication and organization skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Valet Parking Attendant

Park of America
10.2023 - Current
  • Explained parking rates and retrieval procedures to guests upon arrival.
  • Handled cash transactions accurately, ensuring proper payment for services rendered.
  • Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
  • Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
  • Upheld company policies consistently, ensuring adherence to dress code, punctuality, and professional conduct standards among staff members.
  • Contributed to positive guest experiences by offering prompt assistance and addressing concerns effectively.
  • Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
  • Prevented potential accidents by adhering to strict safety protocols when operating vehicles in confined spaces.
  • Assisted in training new employees, sharing best practices for safe driving techniques and exceptional customer service skills.
  • Reduced wait times for customers by quickly identifying their vehicles upon arrival at the valet stand.
  • Used Software to record customer name, make and model of vehicle and length of stay, maintaining up-to-date log.
  • Answered general questions about parking fees, facilities, and directions.
  • Assisted guests with luggage, maintaining a courteous and professional demeanor at all times.
  • Maintained a clean work environment, keeping the valet area free of debris and hazards.

Chargé De Communication

L’ONG PHDRE (Mouvement Des Peuples Pour L’Educati
04.2022 - 07.2023
  • Enhanced brand visibility by developing and implementing strategic communication plans.
  • Crafted persuasive speeches and talking points for executive presentations at industry conferences or meetings.
  • Managed crisis communications, effectively mitigating potential reputational damage.
  • Collaborated with cross-functional teams to ensure consistent messaging across all platforms and materials.
  • Oversaw production of annual reports, highlighting company achievements.
  • Managed media relations for organizations to produce successful results.

French Teacher

COLLÈGE INTERNATIONAL CLAIREFONTAINE DE YOPOUGON
09.2021 - 07.2023
  • Organized annual French cultural events at the school, promoting awareness and appreciation for the culture among all students.
  • Collaborated with other language teachers to develop cross-curricular projects for a richer learning experience.
  • Assisted struggling students with individualized tutoring sessions, improving their overall performance in class.
  • Enhanced cultural understanding by integrating French traditions, customs, and history into lessons.
  • Developed and implemented full French curriculum to meet school mission and goals.
  • Designed curriculum to meet learning institution requirements and instill comprehensive knowledge of French language and culture in students.
  • Contributed to curriculum development efforts by identifying areas of improvement based on student performance data and evidence-based teaching practices.
  • Designed and administered assessments to evaluate student progress and comprehension.

French Teacher

COLLÈGE PRIVÉ TECHNIQUE JEAN BAPTISTE DE LA SALLE
09.2016 - 07.2023
  • Utilized various teaching strategies to accommodate diverse learning styles and needs within the classroom.
  • Implemented effective classroom management techniques to maintain an orderly learning environment while addressing behavioral issues promptly and fairly.
  • Created reading lists with materials to promote student comprehension of written French.

French Teacher

COLLÈGE SAINT BERNARD
10.2013 - 07.2021
  • Communicated with students in French to foster oral proficiency.
  • Utilized various teaching strategies to accommodate diverse learning styles and needs within the classroom.
  • Established positive rapport with students, fostering an environment of trust and open communication.
  • Implemented effective classroom management techniques to maintain an orderly learning environment while addressing behavioral issues promptly and fairly.
  • Facilitated learning of French language using variety of instructional methods, resources and technological tools.
  • Built cultural literacy by organizing lesson plans focused on French-speaking countries.
  • Increased language retention through regular oral assessments and constructive feedback.
  • Improved student fluency in French by incorporating immersive activities and authentic materials.
  • Contributed to curriculum development efforts by identifying areas of improvement based on student performance data and evidence-based teaching practices.
  • Served as a mentor for new French teachers, providing guidance on lesson planning, assessment strategies, and professional development opportunities.
  • Utilized various teaching methods, including technology and other interactive activities to enhance learning experience.

Skills

  • Quick Decision Making
  • Team player mentality
  • Ability to Follow Directions
  • Adaptable to change
  • Strong Work Ethic
  • Vehicle parking and retrieval
  • Professional Appearance
  • Reliability and punctuality
  • Clean Driving Record
  • Vehicle Safety Knowledge
  • Patience and Tolerance
  • Memory retention
  • Customer service excellence
  • Safe Driving
  • Valet services
  • Reliable and punctual
  • Conflict Management
  • Clear spoken communication skills
  • Wheelchair assistance

Certification

  • For the occupation of Parking Attendants, the requirement for professional credentials is generally minimal compared to other professions. However, there are several certifications and licenses that can be beneficial or sought after by employers in this field. Note that specific requirements can vary greatly depending on the employer, location, and nature of the job (e.g., valet parking at a high-end venue vs. managing a self-park facility). Below is a list of potential credentials that could be relevant, .

Languages

French
Native or Bilingual
English
Limited Working
Spanish
Elementary

Timeline

Valet Parking Attendant

Park of America
10.2023 - Current

Chargé De Communication

L’ONG PHDRE (Mouvement Des Peuples Pour L’Educati
04.2022 - 07.2023

French Teacher

COLLÈGE INTERNATIONAL CLAIREFONTAINE DE YOPOUGON
09.2021 - 07.2023

French Teacher

COLLÈGE PRIVÉ TECHNIQUE JEAN BAPTISTE DE LA SALLE
09.2016 - 07.2023

French Teacher

COLLÈGE SAINT BERNARD
10.2013 - 07.2021
Yenikpe Abou SILUE