Yilian Rodriguez
Tampa,FL
Summary
Resourceful Problem Solver known for high productivity and efficient completion of tasks. Specialize in analytical thinking, creative solution development, and process optimization. Excel in communication, adaptability, and teamwork to effectively solve complex problems and improve operational procedures.
Overview
10
10
years of professional experience
Work History
IT Assistant
Escuela politecnica Raul cepero bonilla
Colon, Cuba
10.2019 - 04.2024
- Installed new software applications and troubleshot existing software issues.
- Monitored system performance using various monitoring tools.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Cafe Worker
Continental
Colon, Cuba
02.2014 - 07.2016
- Cleaned tables in the dining area before and after customer seating.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
- Brewed coffee and tea for beverage area and restocked with paper goods, creamer and sugar.
- Served patrons food from counters and steam tables.
- Rang up orders on cash register to process cash, credit card and personal check payments.
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
- Adhered to company food, safety, quality and sanitation policies.
Education
High School Diploma -
Leonel Fragela
Colon02-2007
Skills
- Software Installation
- Monitoring security
- Information Security
- Issue Resolution
- Issue Troubleshooting
Languages
Spanish
Professional
Timeline
IT Assistant
Escuela politecnica Raul cepero bonilla
10.2019 - 04.2024
Cafe Worker
Continental
02.2014 - 07.2016
High School Diploma -
Leonel Fragela
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