Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yenit Franquiz

Hialeah,FL

Summary

Passionate aspiring veterinarian with hands-on experience in animal care, client communication, and clinical support in a fast-paced veterinary clinic. Committed to advancing animal health and welfare through compassionate, science-based care. Bilingual in English and Spanish, with a strong foundation in teamwork, leadership, and service. Recently earned a Bachelor of Science degree and actively pursuing admission to veterinary school to turn a lifelong calling into a lifelong career.

Overview

3
3
years of professional experience

Work History

Veterinary Assistant & Front Desk Coordinator

San Lazaro Animal Clinic
02.2023 - Current
  • - Provide compassionate support to clients and their pets from check-in to discharge at a busy small animal general practice
  • - Assist veterinarians and technicians with animal restraint, sample collection, and basic procedures during exams and treatments
  • - Maintain accurate medical records and digital files using veterinary software
  • - Schedule appointments, manage multi-line phone systems, and coordinate client follow-ups and reminders
  • - Support daily operations by balancing clinical and administrative responsibilities
  • - Educate clients on preventive care, treatment plans, and post-visit instructions

Team Leader

Dino Safari
12.2021 - 01.2023
  • - Supervised and motivated a team of 10 employees to meet customer service and sales goals
  • - Trained new hires and ensured adherence to company policies
  • - Handled customer complaints with professionalism and empathy
  • - Improved guest experience by analyzing visitor feedback and suggesting exhibit changes

Education

Bachelor of Science - Biology

Florida International University
Miami, FL
12.2024

Associate of Arts -

Miami Dade College
Hialeah, FL
12.2021

Skills

  • Veterinary & Administrative: Assisting in exams and procedures, animal restraint, client communication and education, appointment scheduling, medical record management, veterinary software proficiency
  • Technical: Python, data analysis and visualization, Microsoft Office
  • Soft Skills: Leadership, teamwork, attention to detail, customer service
  • Languages: English and Spanish

Timeline

Veterinary Assistant & Front Desk Coordinator

San Lazaro Animal Clinic
02.2023 - Current

Team Leader

Dino Safari
12.2021 - 01.2023

Bachelor of Science - Biology

Florida International University

Associate of Arts -

Miami Dade College

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