Yenni Aceituno
Montrose
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Pursuing full-time role that presents professional challenges and leverages interpersonal skills to contribute to branch growth and customer relationship management..
Overview
5
5
years of professional experience
Work History
Associate Personal Banker
Wells Fargo
01.2022 - Current
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up consumer or business accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations to mitigate risk while executing various financial transactions for clients.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Enhanced client retention with proactive follow-ups and timely resolution of client issues.
- Fostered teamwork by using partners as resources to understand complex banking needs and identify ways to better assist clients.
- Exceeded individual performance metrics consistently by utilizing company's behavioral framework which led to successful partner referrals.
Teller
Wells Fargo
03.2020 - 01.2022
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Processed customer transactions promptly, minimizing wait times.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Partnered with bankers to better identify opportunities for conversation starters and proactively introduce or refer clients to bankers
Server
El Barrio Restaurant
03.2021 - 12.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
Business Administration And Management
Westchester Community College
Valhalla, NY05-2025
Skills
- Relationship building
- Verbal and written communication
- Task prioritization
- Adaptability and flexibility
- Bilingual
- Goal setting
- Client relationship management
- Team building
Mobile Specialist
Was awarded Mobile Specialist role by consistently guiding clients navigate the modern world of banking and demonstrating convenient services and features through online banking.
Timeline
Associate Personal Banker
Wells Fargo
01.2022 - Current
Server
El Barrio Restaurant
03.2021 - 12.2021
Teller
Wells Fargo
03.2020 - 01.2022
Business Administration And Management
Westchester Community College
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