Yennifer A Tejada
Deltona,FL
Summary
Dependable, dedicated team player and top performer consistently meeting and exceeding goals. Knowledgeable about importance of quality work and innovative thinking. Detail-oriented as well as results-oriented bringing out the best in me and those around me through consistent and organized practice.
Overview
11
11
years of professional experience
Work History
Delivery Driver
UPS
Longwood, FL
11.2023 - 12.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Manager's Assistant
Tejada Mini Market
Daytona Beach, FL
08.2018 - 10.2022
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Communicated with and interfaced with business owners and community as confidential liaison.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Ran errands to support daily needs of management.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
School Bus Monitor
Towne Bus Corp
Long Island, New York
10.2017 - 02.2018
- Worked with bus driver and parents to meet specialized needs of passengers.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Enforced NY safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
Data Entry Clerk
Broadridge
Brentwood, NY
03.2014 - 10.2017
- Organized, sorted, and checked input data
- Updated and maintained customer information, documents and records.
- Communicated with production team members about quality issues.
- Inspected incoming and outgoing materials for accuracy and quality.
- Handled paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Team Lead
UPS Mail Innovations
Edgewood, NY
02.2013 - 03.2014
- Worked different stations to provide optimal coverage and meet production goals.
- Educated workers about proper safety procedures to prevent accidents and injuries.
- Used automated mail processing equipment to sort and collate mail.
- Performed visual inspections and non-destructive tests where appropriate.
- Collaborated with production staff to establish and meet quality standards
Education
Computer Technologies
Brookhaven Technical Center
North Bellport, NYAssociate of Science - Computational Science
Suffolk County Community College
Selden, NY05.2016
High School Diploma -
Brentwood High School
Brentwood, NY06.2012
Skills
- Software
- Technical Support
- Hardware Diagnostics
- Critical Thinking
- Maintenance and Troubleshooting
- Punctual and Reliable
Affiliations
Skills USA
Languages
English
Spanish
Timeline
Delivery Driver
UPS
11.2023 - 12.2023
Manager's Assistant
Tejada Mini Market
08.2018 - 10.2022
School Bus Monitor
Towne Bus Corp
10.2017 - 02.2018
Data Entry Clerk
Broadridge
03.2014 - 10.2017
Team Lead
UPS Mail Innovations
02.2013 - 03.2014
Computer Technologies
Brookhaven Technical Center
Associate of Science - Computational Science
Suffolk County Community College
High School Diploma -
Brentwood High School