Dedicated and experienced retail professional with over 7 years in sales and customer service, including a key role at Macy’s East. Proven skills in team leadership and customer interaction, exemplified by successfully managing floor operations as a Floor Manager. Adept at assessing customer needs and delivering exceptional service, ensuring high levels of satisfaction and retention. Eager to leverage expertise in fast-paced retail environments to contribute effectively to the success of Finish Line at Macy’s.