YENNY MICHELLE PAZ PINEDA
Copper Hills Youth Center
West Valley City,UT
2
Languages
9
years of professional experience
To obtain a good job and help people with their immediate needs. I want to show that I'm willing to do my best and put all my effort into my job responsibilities. I am very responsible, reliable, and respectful. I am a people person, and I enjoy helping people. Motivated professional successful with multitasking in fast-paced environments. Bringing skills to support the team.
Work History
Behavior Technician
3 Years 5 Months- Assist clients in developing coping skills to manage stress, anxiety, depression, and other mental health issues.
- Guided clients in developing skills or strategies for dealing with problems associated with emotional and mental health.
- Help violent or suicidal self harming patients using approved verbal or physical techniques.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Encouraged positive behavior by providing rewards or praise for desired behaviors.
- Monitored adolescent behavior patterns and documented observations in clinical records with accuracy and consistency.
- De-escalated crisis situations using approved intervention techniques and maintained safe unit environment.
- Maintained safety checks, shift documentation, and unit compliance with facility protocols and procedures.
Server Assistant and Host
1 Year 3 Months- Maintained cleanliness of dining area by wiping down tables after each seating.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Responded promptly to requests from servers or other staff members.
- Followed health code standards while handling food and beverage items.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Restocked bar items such as napkins, straws, cups and glassware as necessary.
- Carried food orders to specific restaurant tables and served guests.
- Ensured that all utensils were sanitized properly before use.
- Resolved customer complaints swiftly and professionally when needed.
- Delivered exceptional customer service through friendly interactions with guests.
- Communicated effectively with other personnel to coordinate tasks efficiently.
Cashier
8 Months- Cashier, handling money and making sure customers were given correct change.
- Placing cake orders.
- Setting a positive customer service ability.
- Providing positive customer service.
- Cleaning trays, tools.
- Processed customer transactions accurately using POS register and accepted cash, card, and mobile payments.
Janitor
5 Months- Responsible to maintain a clean area.
- Consistent cleaning: sweeping, mopping, vacuuming.
- Routine Inspections.
- Checking each appliance use to ensure hazards are not created.
Customer Service
6 Months- Greeting customers, positive attitude.
- Maintain a clean and stocked area.
- Perform duties during rush periods.
- Kitchen: front line and prepping.
- Provided high-level customer service, resolving issues promptly.
- Maintained sanitation standards across workstations, equipment, and storage areas.
- Prepared ingredients following recipes, portion guidelines, and dietary requirements.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
High School Diploma
Skills
Bilingual in Spanish and English
Dedicated worker
Honest
Reliable
Customer service skills
Multi-tasking
Money handling
Motivated
Safety guidelines
Computer skills in Word
Spreadsheets
Communication
Active listening
Open to learning new things
Empathy and patience
Flexibility and adaptability
Capable to learn fast
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Behavior Technician
Copper Hills Youth Center
03.2023 - 08.2026Read More
Server Assistant and Host
PF Changs Restaurant
12.2020 - 03.2022Read More
Cashier
Rancho Market
09.2018 - 05.2019Read More
Janitor
Utah Cleaning
04.2018 - 09.2018Read More
Customer Service
Costa Vida
09.2017 - 03.2018Read More
Institute Of San Jose Del Pedregal
High School Diploma
Read More