Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
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Yeojin Koo

Chapin,SC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Thorough Service Technician utilizes in-depth knowledge of troubleshooting and repair. Talented at handling multiple work orders with efficiency and focus on quality. Excellent work ethic and continuous drive to acquire new service and repair skills. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Dedicated trade assistant promoting exceptional skills in time management and task prioritization. Bilingual and skilled working in global environments. Successfully oversees various tasks simultaneously.

Overview

3
3
years of professional experience
1
1
Certification

Work History

PC Technician

The Computer Store - Grenada
Columbia, South Carolina
05.2020 - 09.2020
  • Assessed system service needs, diagnosing fixes and lending technical and application support for various configurations and deployments.
  • Repaired laptops and desktop PCs that had failed due to virus attacks or physical damage.
  • Installed new systems and components according to service orders and manufacturer instructions.
  • Performed computer system, software and peripheral installation, maintenance, troubleshooting, and repair to achieve nonstop availability.
  • Maintained inventory records of all IT assets within the company's environment.
  • Installed and configured hardware components, such as processors, RAM modules, hard drives, motherboards and video cards.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Offered repair or service options to help customers make decisions.

Front-End Intern (With Prof. Martin)

Bojangles' Famous Chicken 'n Biscuits
Chapin, SC
09.2021 - 12.2021
  • Reviewed user feedbacks and testimonials while identifying opportunities for improvement.
  • Generated documentation outlining project requirements, specifications, timelines and deliverables.
  • Troubleshot, tested and remedied issues before software deployment.
  • Developed user interface designs by using HTML, CSS, JavaScript and jQuery.
  • Optimized webpages for maximum speed and scalability.

Web Developer Intern

Maid 4 You LLC
Chapin, SC
01.2022 - 12.2022
  • Redesigned sites to enhance navigation and improve visual appeal.
  • Developed web applications using HTML, CSS and JavaScript.
  • Implemented improvements to boost site performance.
  • Maintained documentation of all the processes related to Data Analysis.
  • Collected, tracked and evaluated current business and market trend data.
  • Developed and implemented data collection systems and strategies to optimize statistical efficiency and data quality.

Education

High School Diploma -

Dutch Fork High School
1400 Old Tamah Rd, Irmo, SC 29063
06-2019

Associate of Science - Computer Science

Midlands Technical College
316 S Beltline Blvd, Columbia, SC 29205
02-2022

Bachelor of Science - Computer Science & Information Technology

Clemson University
105 Sikes Hall, Clemson, SC 29634
08-2026

Skills

  • Data lifecycle management
  • Website feature updates
  • front end development
  • Website analytics
  • JavaScript proficiency
  • Mobile app development
  • Responsive design
  • Network testing
  • Cable pulling
  • Mobile device support
  • PC refurbishment
  • Code reviews
  • Application debugging

Certification

  • 2018 Microsoft Office Certifications

Accomplishments

National Honor Society Member
National Honor Society | 2017-2018

  • Leadership Skills: Actively participated in leading and organizing school and community service projects, showcasing strong leadership and team management abilities.
  • Academic Excellence: Maintained a high GPA while balancing extracurricular and service commitments, demonstrating a commitment to academic achievement.
  • Community Involvement: Engaged in a variety of volunteer activities, contributing positively to the local community and enhancing organizational skills.
  • Character Development: Adhered to the NHS’s core values of scholarship, service, leadership, and character, demonstrating personal integrity and responsibility.
  • Recognition of Achievements: Selected for membership based on outstanding academic performance, leadership potential, and dedication to service, highlighting your commitment to excellence.
  • Collaboration & Teamwork: Worked collaboratively with fellow members to plan events, fundraisers, and volunteer opportunities, improving team communication and problem-solving skills.
  • Time Management: Successfully balanced academic demands with NHS duties, showing exceptional time management and organizational skills.

Languages

Korean
Native/ Bilingual
English
Native/ Bilingual

Timeline

Web Developer Intern

Maid 4 You LLC
01.2022 - 12.2022

Front-End Intern (With Prof. Martin)

Bojangles' Famous Chicken 'n Biscuits
09.2021 - 12.2021

PC Technician

The Computer Store - Grenada
05.2020 - 09.2020

High School Diploma -

Dutch Fork High School

Associate of Science - Computer Science

Midlands Technical College

Bachelor of Science - Computer Science & Information Technology

Clemson University
Yeojin Koo