Summary
Overview
Work History
Education
Skills
Certification
Activities
Computer Building/Repair
Languages
Timeline
Generic

Yeralen Martinez

Brooklyn,NY

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Campus Security Assistant

CUNY Department of Public Safety
01.2022 - Current
  • Greeted clients and guests professionally and courteously to cultivate and maintain a welcoming atmosphere
  • Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, and unusual occurrences
  • Prepared regular written logs and incident reports at the close of each shift for distribution
  • Worked both independently and collaboratively to resolve urgent issues, which included minor and major incidents
  • Maintained open communication with all Peace Officers and Campus Security Assistant team members and building supervisors via radios, telephones, digital means.

Security

Securitas
01.2021 - 01.2022
  • Circulated through 5 corporate office buildings with 5k+ employees looking for disturbances, safety hazards, and illegal activity
  • Responded to incidents and emergencies in accordance with corporate security protocols
  • Completed all required paperwork at the end of each shift, including activity and incident reports
  • Checked employee identification cards, maintaining an accurate record of who leaves and enters the building.

Cashier

Micro Center
01.2020 - 01.2021
  • Greeted customers with a smile, maintained friendly conversation
  • Operated the POS cash register, handled 92 and more transactions daily, counted money from my till to ensure the amount was correct
  • Assisted customers with any questions regarding merchandise, assisted them with locating said merchandise in a friendly manner
  • Maintained deep and thorough knowledge of store merchandise, responsible for selling protection plans and in-store credit cards.

Education

Criminal Justice -

John Jay College of Criminal Justice
Manhattan, NY
06.2024

Graphic Design - undefined

Kingsborough Community College
Brooklyn, NY
08.2021

Architecture - undefined

Williamsburg High School of Architecture and Design
Brooklyn, NY
06.2017

Skills

  • Incident Reporting
  • Access Control
  • Security training
  • Investigative skills

Certification

  • Autodesk AutoCAD User Certification
  • Google IT Fundamentals Certificate

Activities

NYPD Explorer Program Post #2073, 2017-01-01, 2018-01-01, Developing relationships between the community and the NYPD, Participated in community service projects, Learning about new aspects on Law Enforcement, Worked alongside other members during community service.

Computer Building/Repair

Throughout my life, computers have been more than just tools; they have been a source of fascination and joy. As a child, I found myself captivated by the inner workings of technology, spending countless hours learning about hardware, software, and how they interact. This passion has only grown stronger over the years as I've explored various aspects of computing—from troubleshooting and building systems to exploring new software and technologies. Though I still have much to learn, I truly find enjoyment in doing so. In my personal projects, I have had the opportunity to apply these skills in configuring systems, resolving technical issues for myself as well as assisting others with their technological needs. These experiences have not only assisted my understanding of technology but also taught me the importance of effective communication and problem-solving.

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Campus Security Assistant

CUNY Department of Public Safety
01.2022 - Current

Security

Securitas
01.2021 - 01.2022

Cashier

Micro Center
01.2020 - 01.2021

Graphic Design - undefined

Kingsborough Community College

Architecture - undefined

Williamsburg High School of Architecture and Design

Criminal Justice -

John Jay College of Criminal Justice
Yeralen Martinez