Yerdany Foronda

• Highly skilled and detail-oriented home organizer with five years of experience helping clients create functional, clutter-free living spaces.
• Adept at designing for tailored individual needs, maximizing space and efficiency, and enhancing the overall aesthetic of homes.
• Strong expertise in time management, problem solving, and providing exceptional client service.
• Self-motivated, customer-focused, and experienced in deep cleaning, organization, and maintaining sanitary environments.

Dedicated to delivering an unparalleled service experience in high-end hospitality settings.

• Welcome and assist high-profile guests with professionalism and warmth, ensuring an exceptional first impression.
• Delivered personalized service by anticipating guest needs and tailoring solutions to exceed expectations.
• Coordinate luxury accommodations, VIP arrangements, and bespoke itineraries for discerning clientele.
• Resolved guest concerns with tact and efficiency, maintaining brand reputation, and fostering loyalty.
• Partnered with cross-functional teams (housekeeping, concierge, casino services, F&B) to ensure seamless service delivery.
• Maintained in-depth knowledge of hotel amenities, local attractions, and exclusive experiences to enhance guest stays.
• Consistently received positive feedback and recognition for exceeding service excellence standards.

• Spearheaded the comprehensive renovation of Sky Suites & Villas, delivering a luxury transformation aligned with brand standards, and exceeding guest expectations.
• Led cross-disciplinary teams, including contractors, architects, interior designers, and hotel staff, fostering collaboration and ensuring seamless execution.
• Oversaw all aspects of quality control, conducting regular inspections to ensure adherence to designed specifications, material standards and safety regulations

• Supervised a team of housekeeping staff to ensure the highest standards of cleanliness and service to VIP suites, provided training, mentorship, and performance evaluations to maintain a motivated and skilled team.
• Collaborated with guest services to provide tailored experiences, ensuring all VIP guest needs were anticipated and exceeded.
• Conducted comprehensive inspections of the suites, identifying and addressing deficiencies to uphold premium quality.

• Expertise in cleaning and organizing guest rooms to meet luxury hospitality standards.
• Strong attention to detail and commitment to maintaining a pristine environment.
• Knowledge of health, safety, and sanitary regulations.
• Anticipate and address guest needs promptly and discreetly, ensuring satisfaction and comfort.
• The ability to manage time effectively to meet strict deadlines.