YEREIDIANA PIZARRO

• Completed yearly and 90 day evaluations
• Create new workflows/Processes
• Interpreters Schedule
• Collaborated with other interpreters to cross-check accuracy of interpretations.
• Enabled timely delivery of services to non-English speaking customers by translating written documents accurately and efficiently.

Trained new Medical Assistants

• EMR
• Point of care testing
• EKGs
• Rooming patients
• lab draws

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Assisted in minor in office procedures, ensuring sterile environment and patient comfort.
• Performed EKGs and other point of care testing.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Phlebotomy
• IV Certified

• Recorded customer orders and repeated them back in a clear, understandable manner
• Took necessary steps to meet customer needs and effectively resolve food or service issues
• Promptly reported complaints to a member of the management team
• Correctly received orders, processed payments and responded appropriately to guest concerns
• Communicated clearly and positively with co-workers and management
• Assisted management with monthly inventory control and weekly stock ordering
• Prepared items according to written or verbal orders, working on several different orders simultaneously