Summary
Overview
Work History
Education
Skills
Timeline
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Yeriel Gomez

Ocala

Summary

Experienced in customer service, my goal is to broaden my expertise and help in any way that I can.

Overview

3
3
years of professional experience

Work History

Host

Cheddar’s Scratch Kitchen
Ocala
05.2024 - 12.2024
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Took reservations over phone and in person.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.

Stocker

Dollar General
Orlando
06.2022 - 02.2023
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Replenished items to maintain stock availability.
  • Stamped price tags on merchandise, referring to official price lists.

Host

IHOP
Orlando
12.2021 - 04.2022
  • Courteous and professional customer service.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Assisted other departments when needed such as bussing tables or delivering food orders.

Education

High School -

El Redentor Educative Center
Orlando, FL
01.2022

Skills

  • Computer knowledge (Microsoft Word and Powerpoint)
  • Customer service
  • Strong work ethic
  • Positive attitude
  • Punctual
  • Teamwork skills
  • Bilingual
  • Time management
  • Conflict resolution
  • Stock replenishment

Timeline

Host

Cheddar’s Scratch Kitchen
05.2024 - 12.2024

Stocker

Dollar General
06.2022 - 02.2023

Host

IHOP
12.2021 - 04.2022

High School -

El Redentor Educative Center

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Yeriel Gomez