Yeriel Gomez
Ocala
Summary
Experienced in customer service, my goal is to broaden my expertise and help in any way that I can.
Overview
3
3
years of professional experience
Work History
Host
Cheddar’s Scratch Kitchen
Ocala
05.2024 - 12.2024
- Greeted customers, answered questions and recommended specials to increase profits.
- Took reservations over phone and in person.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Stocker
Dollar General
Orlando
06.2022 - 02.2023
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Replenished items to maintain stock availability.
- Stamped price tags on merchandise, referring to official price lists.
Host
IHOP
Orlando
12.2021 - 04.2022
- Courteous and professional customer service.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Education
High School -
El Redentor Educative Center
Orlando, FL01.2022
Skills
- Computer knowledge (Microsoft Word and Powerpoint)
- Customer service
- Strong work ethic
- Positive attitude
- Punctual
- Teamwork skills
- Bilingual
- Time management
- Conflict resolution
- Stock replenishment
Timeline
Host
Cheddar’s Scratch Kitchen
05.2024 - 12.2024
Stocker
Dollar General
06.2022 - 02.2023
Host
IHOP
12.2021 - 04.2022
High School -
El Redentor Educative Center