Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Edwin Jaramillo

Anaheim,CA

Summary

Detail-oriented and strong work ethic individual who is experienced in a high-workload customer service environment that is always changing. Hired as a host, and promoted to the to-go specialist position. Eager to satisfy and exceed customers' expectations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Host

Chili's
Buena Park, US
08.2023 - Current
  • Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
  • Managed guest reservations and seating arrangements efficiently, ensuring smooth flow of service
  • Provided accurate wait time estimates to guests, minimizing customer dissatisfaction
  • Assisted servers in setting up and clearing tables efficiently, ensuring a smooth dining experience for guests
  • Maintained cleanliness and organization of dining areas, including wiping down tables, chairs, and condiment stations
  • Provided assistance in preparing the restaurant for opening/closing by performing tasks such as sweeping floors, arranging furniture etc

To-Go Specialist

Chili's
Buena Park, US
08.2023 - Current
  • Attend to guests' walk-in orders and call orders.
  • I used my communication skills with the QA line and the cooks to make sure that all orders went out correctly.
  • Speed and efficiency are vital skills for a to-go specialist.
  • Tasked with reading orders, organizing orders in designated areas, and bagging up orders quickly.
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments.
  • Maintained a balanced cash drawer at all times, reconciling discrepancies promptly.
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns.
  • Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
  • Ensured cleanliness and organization of the checkout area, including bagging items properly, and restocking supplies as needed.
  • Utilized the point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs.
  • Trained six members to transition from other roles to to-go specialist.
  • Worked 35-hour weeks while attending University full-time

Food rnner

Chili's Restaurant
Buena Park, California
08.2023 - 08.2025
  • Delivered food promptly to tables while ensuring order accuracy.
  • Assisted servers in maintaining a clean and organized dining area.
  • Communicated efficiently with kitchen staff to coordinate food preparation.
  • Collaborated with kitchen staff to ensure accurate order preparation and presentation.
  • Maintained cleanliness of dining area and ensured proper table settings.

Education

University in Business Administration - Joint Emphasis in Accounting and Information Systems

Cal State Fullerton
Fullerton, CA
08.2025

High school diploma -

Anaheim High School
Anaheim, CA
05.2023

Skills

  • Communication skills
  • Word processing
  • Organizational skills
  • Host/Hostess
  • Microsoft PowerPoint
  • Merchandising
  • Restaurant experience
  • Computer literacy
  • Accounting principles
  • Customer service
  • Problem solving
  • Detail-oriented
  • Cash handling
  • Time management
  • Multitasking proficiency

Certification

Driver's License

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Food rnner

Chili's Restaurant
08.2023 - 08.2025

Host

Chili's
08.2023 - Current

To-Go Specialist

Chili's
08.2023 - Current

University in Business Administration - Joint Emphasis in Accounting and Information Systems

Cal State Fullerton

High school diploma -

Anaheim High School

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