Dayeishkairi Galindez Rivera
Campbell,OH
Summary
Dedicated host with a strong focus on customer service and conflict resolution. Skilled in managing guest flow and ensuring satisfaction during peak times.
Overview
1
1
year of professional experience
Work History
Host
Tapatio Mexican Restaurant
Youngstown, Ohio
08.2025 - Current
- Maintained organized and clean host area and waiting list to enhance guest experience.
- Coordinated with servers to maximize table turnover during peak shifts, improving service efficiency.
- Supported team during peak hours by managing guest flow effectively.
- Provided excellent customer service by anticipating customer needs.
- Took reservations over phone and in person.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Resolved customer service and food-related issues, ensuring high levels of guest satisfaction.
Education
High School Diploma -
Campbell Memorial HS
Campbell, OH03-2026
Skills
- Customer service
- Conflict resolution
- Time management
- Team collaboration
- Guest relations
- Event coordination
- Communication skills
- Problem analysis
- Task prioritization
- Hospitality and accommodation
- Strong interpersonal skills
- Telephone reception
- Reservations
- Seating arrangements
- Exceptional communication
- Verbal and written communication
- Customer service expertise
- Guest engagement
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Host
Tapatio Mexican Restaurant
08.2025 - Current
High School Diploma -
Campbell Memorial HS