Yerieliz Ruiz Figueroa
Farmington,NY
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
TJ Max
Canandaigua, NY
08.2025 - Current
- Maintained knowledge of current promotions and product features to inform customer decisions.
- Responded promptly to customer inquiries, resolving issues to ensure satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Operated cash register and processed customer transactions accurately.
- Educated customers on promotions and loyalty programs to drive engagement and repeat business.
Daycare Student Worker
The Salvation Army Camp Arnold
Canandaigua, New York
07.2024 - 08.2024
- Maintained a safe environment for the children at all times.
- Encouraged positive behaviors by setting clear expectations and providing appropriate guidance when needed.
- Provided support to teachers in daily activities, such as reading stories, leading group games, and helping with crafts projects.
- Maintained a clean and organized classroom environment.
- Assisted children in development of social, communication and problem-solving skills.
Education
11th Grade
Canandaigua Academy
Canandaigua, NYSkills
Child development
Classroom management
Safety protocols
Teamwork and collaboration
Problem solving abilities
Customer service
Multi-tasking strength
Reliable and punctual
Cash handling
Stocking and receiving
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Associate
TJ Max
08.2025 - Current
Daycare Student Worker
The Salvation Army Camp Arnold
07.2024 - 08.2024
11th Grade
Canandaigua Academy