Summary
Work History
Education
Skills
Timeline
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Yerik Lopez

fresno,CA

Summary

Results-driven professional with extensive experience in customer service and team collaboration at Baskin Robbins. Enhanced customer satisfaction through effective problem-solving and meticulous attention to detail. Fluent in Spanish, consistently delivered efficient service while managing orders and maintaining a positive work environment. Proven ability in cash handling and food preparation, ensuring cleanliness and orderliness in fast-paced settings.

Work History

Fast Food Worker

Baskin Robins
Fresno, CA
01.2025 - Current
  • Collaborated with other team members to ensure timely completion of tasks.
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
  • Replenished beverages throughout shift ensuring availability at all times.
  • Communicated effectively with fellow staff members regarding customer complaints or feedback.
  • Communicated effectively with co-workers to ensure smooth workflow.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Identified needs of customers promptly and efficiently.

Education

Associate of Business Administration - Real Estate

Fresno City College
Fresno, CA
06-2027

Skills

  • Team collaboration
  • Sales negotiation
  • Customer service
  • Attention to detail
  • Problem solving
  • Organized multi-tasker
  • Fast and efficient service worker
  • Patience and empathy
  • Order management
  • FLUENT IN SPANISH
  • Attention to detail focus

Timeline

Fast Food Worker

Baskin Robins
01.2025 - Current

Associate of Business Administration - Real Estate

Fresno City College