Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yeris Soriano Jr

Felton,DE

Summary

Demonstrates adaptability and a strong work ethic while consistently contributing to team success. Core competencies include process improvement and achieving organizational goals through collaborative efforts.

Overview

12
12
years of professional experience

Work History

Correctional Officer

Sussex Correctional Institution
Georgetown, DE
02.2024 - 12.2024
  • Continuously observe inmate behavior, monitor activities in living areas, recreation spaces, and during meal times to identify potential issues
  • Conduct regular cell/Bunk searches to detect contraband (weapons, drugs, etc.) and ensure compliance with facility regulations
  • Enforce facility rules and disciplinary actions against inmates who violate regulations
  • Intervene to de-escalate disputes and confrontations between inmates
  • Transport inmates securely within the facility to different areas like court appearances, medical appointments, or work assignments
  • Document all significant events, inmate behavior issues, and security breaches, Maintenance repairs
  • Conduct regular inmate counts to verify the presence of all individuals within the Housing units, Bays, Tiers, and Quads
  • Respond to 10 Codes like, medical situations, or inmate disturbances
  • Monitor surveillance cameras and maintain awareness of surroundings to detect suspicious activity
  • Keep accurate records of inmate behavior, disciplinary actions, and security checks, Transfers, Shakedowns, in a Logbook
  • Quickly assess situations and make appropriate decisions in high-pressure environments
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.

Garage Door Installer

Hickman Overhead Door Company
Milford, DE
07.2019 - 12.2023
  • Precisely installing new garage doors, including measuring, aligning, and securing all components
  • Diagnosing and fixing malfunctioning garage doors, replacing worn parts like springs, rollers, and cables
  • Installing and configuring garage door openers, ensuring proper functionality and safety features
  • Communicating with clients to understand their needs, providing estimates, and addressing concerns
  • Visiting job sites to evaluate existing garage door systems and identify necessary repairs or replacements
  • Completed daily work logs to document completion times and hours spent at each location.
  • Programmed remotes and keypads for customer use.
  • Collected payment directly from customers and provided receipts.
  • Provided customers with detailed information on product features, benefits and warranties.

Line Cook and Prep Cook

Dover Downs Hotel & Casino
Dover, DE
02.2018 - 03.2019
  • Assisted in prep work such as washing vegetables or butchering meat when needed.
  • Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
  • Inspected equipment for cleanliness prior to use every shift.
  • Stocked and restocked kitchen supplies as needed.
  • Conducted regular maintenance checks on equipment ensuring proper functioning order.
  • Organized the storage area to ensure that all necessary items were readily accessible.
  • Set up workstations with needed ingredients, utensils and cooking equipment.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.

Landscape Crew Member/Flagger

Dennis Capo Landscape
Frankford, DE
04.2017 - 12.2018
  • Watered lawns, plants, or trees, using sprinkler systems or watering cans as part of overall maintenance plan.
  • Planted trees, shrubs, bushes and flowers in decorative planters and displays.
  • Provided general upkeep of grounds including raking leaves, picking up debris.
  • Worked cooperatively with other members of the team while performing assigned tasks.
  • Created detailed sketches of existing landscapes and made recommendations for improvements.
  • Provided proper upkeep of planters, paved areas or other grounds features.
  • Followed instructions given by supervisor or lead worker accurately and efficiently.
  • Followed landscaping designs to determine placement of sod, flowers or foliage.
  • Mixed and sprayed or spread fertilizers, herbicides, or insecticides using hand or automatic dispensers.

Assistant Manager

Acceptance Now
Dover, DE
10.2016 - 03.2017
  • Provide premier customer service to all customers to ensure all their customer needs have been addressed
  • Close sales cycle by converting referred customers to lease-to-own agreements
  • Complete appropriate paperwork to ensure customer receives merchandise and partnership store receives payment
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Coordinated with other departments to ensure smooth flow of operations.

Office Associate

A to Z Insurance
Georgetown, DE
06.2016 - 10.2016
  • Customer service- Assist with payments, policies, endorsements, quotes
  • Help customers with general questions for claims
  • Performed general office duties such as photocopying, faxing, scanning documents.
  • Collected payments, issued receipts, and updated accounts to reflect new balances.
  • Processed paperwork efficiently to support smooth office procedures.

Production Worker

Edgewell
Dover, DE
02.2016 - 05.2016
  • Pack products into boxes and stack on pallets and haul away with pallet jack
  • Maintain the floors by taking trash and boxes out
  • Measured and weighed items to meet quality standards and prevent waste.
  • Followed safety protocols while operating machines and equipment.
  • Identified defective parts or components and removed them from production line.
  • Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.

Sales Associate

GameStop
Dover Mall, DE
10.2015 - 12.2015
  • Work the registers
  • Organize games, toys, and accessories
  • Help customers with any questions or concerns
  • Handled customer complaints in a professional manner.
  • Computed purchases and received and processed cash or credit payment.
  • Assisted customers with product selection, sizing and styling.
  • Recommended, selected and located merchandise based on customer desires.
  • Greeted customers and provided exceptional customer service.

Floor Associate

Perdue
Milford, DE
04.2014 - 10.2014
  • Maintain health and sanitation standards on floor
  • Assure quality poultry standards are met before packing
  • Distribute finished product to correct location
  • Check product weights, operate vacuum pack and heat compression machine to company regulations

Crew Member

Lowes
Camden, DE
05.2013 - 12.2013
  • Operate forklift, reach forks, and order picker to safety standards
  • Inspect damaged product and report through computer system
  • Sweep, mop, and sanitize work area
  • Prepare machines and work area at end of shift for the next day
  • Bring products onto floor, distribute accordingly, restock, and report

Education

Some college -

Del Tech Terry Campus
Dover, DE

High School Diploma -

Milford High School
Milford, DE

Correctional officer record of training -

Steven R. Floyd sr. Training Academy
Dover, DE

Skills

  • Inmate monitoring
  • Contraband detection
  • Disciplinary enforcement
  • De-escalation techniques
  • Record keeping
  • Security protocols
  • Incident reporting
  • Conflict resolution
  • Customer service
  • Time management
  • Problem solving
  • Visitation oversight
  • Inmate supervision
  • Surveillance
  • Safety
  • Self-defense techniques
  • First aid and CPR certified
  • Ethical standards of conduct
  • Gang awareness
  • Restraint techniques
  • Suicide prevention
  • Attention to detail
  • Records management
  • Tower surveillance
  • Substance abuse
  • Firearm operations trained
  • Perimeter control
  • Radio communication

Languages

Spanish
Professional

Timeline

Correctional Officer

Sussex Correctional Institution
02.2024 - 12.2024

Garage Door Installer

Hickman Overhead Door Company
07.2019 - 12.2023

Line Cook and Prep Cook

Dover Downs Hotel & Casino
02.2018 - 03.2019

Landscape Crew Member/Flagger

Dennis Capo Landscape
04.2017 - 12.2018

Assistant Manager

Acceptance Now
10.2016 - 03.2017

Office Associate

A to Z Insurance
06.2016 - 10.2016

Production Worker

Edgewell
02.2016 - 05.2016

Sales Associate

GameStop
10.2015 - 12.2015

Floor Associate

Perdue
04.2014 - 10.2014

Crew Member

Lowes
05.2013 - 12.2013

Some college -

Del Tech Terry Campus

High School Diploma -

Milford High School

Correctional officer record of training -

Steven R. Floyd sr. Training Academy

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Yeris Soriano Jr