Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yerli Velasco

Seffner,FL

Overview

4
4
years of professional experience
1
1
Certification

Work History

SHIFT LEADER

Dunkin Donuts
11.2021 - Current


  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.

VOLUNTEER

Feeding Tampa Bay
12.2020 - Current
  • Worked in a team environment to maintain high levels of productivity.
  • Took and followed detailed directions from others.
  • Strengthened interpersonal communication abilities through constant interaction with diverse populations during volunteering events.
  • Positively impacted the lives of countless individuals within the community

Education

BACHELOR OF SCIENCE (B.S.) - HEALTH SCIENCES

University Of South Florida
Tampa, FL
12-2024

Skills

  • Proficient in Microsoft Applications
  • Time Management
  • Positive attitude
  • Creative problem solving
  • Team collaboration and leadership
  • Attention to detail

Certification

  • CPR Certification
  • Home Health Aid Diploma

Languages

Spanish

Timeline

SHIFT LEADER

Dunkin Donuts
11.2021 - Current

VOLUNTEER

Feeding Tampa Bay
12.2020 - Current

BACHELOR OF SCIENCE (B.S.) - HEALTH SCIENCES

University Of South Florida

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Yerli Velasco