YERLIN PERERA
Saint Augustine,FL
Summary
OBJECTIVES To obtain a position that will enable me to use my strong organizational skills, educational background, and the ability to work with professionalism and respect. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
8
8
years of professional experience
Work History
Manager’s Assistant
Metro PCS
02.2017 - 08.2021
- Perform:
- Cell phone seller
- Attend the customers
- Accounting
- Inventory
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Greeted guests in with friendliness and professionalism.
- Monitored and ordered supplies and materials to keep office well stocked.
- Offered technical support and troubleshot issues to enhance office productivity.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Assistant Manager
Wendys
10.2013 - 01.2017
- Perform:
- Accounting
- Make orders
- Inventory
- Attend the customers
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
Dental Assisting
Compu-Med Vocational Careers - Miami
Miami, FL09.2010
High School Diploma -
Leoncio Prado
Cuba2008
Skills
- SKILLS AND CREDENTIALS
- Microsoft Word, Excel, PowerPoint
- Production Leadership
- Call Reception
- Prioritization
- Invoice Preparation and Processing
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Manager’s Assistant
Metro PCS
02.2017 - 08.2021
Assistant Manager
Wendys
10.2013 - 01.2017
Dental Assisting
Compu-Med Vocational Careers - Miami
High School Diploma -
Leoncio Prado
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