Dedicated customer service professional with over five years of experience in retail. Proven ability to manage teams, handle payroll, and maintain store operations efficiently. I am seeking a position that leverages my skills in customer service, management, and communication.
Work History
Cashier
1 Year 7 Months
Dollar Tree Stores | 11.2024 - Current
Performed other duties as assigned by management
Operated cash register
Trained new team members in cash register operation, stock procedures, and customer services
Stocked shelves with merchandise when needed.
Customer Service Representative
6 Months
Ramirez Car Insurance | 02.2024 - 08.2024
Answered incoming calls and provided customer assistance, scheduling appointments as needed.
Assisted clients with inquiries and facilitated communication between clients and agents.
Assistant Store Manager
1 Year 4 Months
Fabco Shoes Retail Store | 07.2021 - 11.2022
Supported daily operations to enhance store efficiency and boost customer satisfaction.
Trained and mentored new staff on product knowledge and customer service standards to improve team effectiveness.
Assisted in daily operations to optimize store efficiency and customer satisfaction.
Arranged merchandise and displays to highlight new products and promotions, driving customer interest.
Education
Pharmacy Technician Trainee
Worcester Tech Night Life Adult Education | Worcester, MA
High School Diploma
Gregorio Luperon High School For Science And Math | Manhattan, NY