Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

YEROLYN ABREU

Dollar Tree Stores
Worcester,MA
1
Certification
5
years of professional experience

Dedicated customer service professional with over five years of experience in retail. Proven ability to manage teams, handle payroll, and maintain store operations efficiently. I am seeking a position that leverages my skills in customer service, management, and communication.

Work History

Cashier

1 Year 7 Months
Dollar Tree Stores | 11.2024 - Current
  • Performed other duties as assigned by management
  • Operated cash register
  • Trained new team members in cash register operation, stock procedures, and customer services
  • Stocked shelves with merchandise when needed.

Customer Service Representative

6 Months
Ramirez Car Insurance | 02.2024 - 08.2024
  • Answered incoming calls and provided customer assistance, scheduling appointments as needed.
  • Assisted clients with inquiries and facilitated communication between clients and agents.

Assistant Store Manager

1 Year 4 Months
Fabco Shoes Retail Store | 07.2021 - 11.2022
  • Supported daily operations to enhance store efficiency and boost customer satisfaction.
  • Trained and mentored new staff on product knowledge and customer service standards to improve team effectiveness.
  • Assisted in daily operations to optimize store efficiency and customer satisfaction.
  • Arranged merchandise and displays to highlight new products and promotions, driving customer interest.

Education

Pharmacy Technician Trainee

Worcester Tech Night Life Adult Education | Worcester, MA

High School Diploma

Gregorio Luperon High School For Science And Math | Manhattan, NY

Skills

Point of sale
Customer service
Communication
Organizational
Teamwork
Management
Leadership

Certification

  • CPR CERTIFICATION
  • AED CERTIFICATION
  • PHARMACY TECHNICIAN TRAINEE CERTIFICATION

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Dollar Tree Stores
11.2024 - CurrentRead More

Customer Service Representative

Ramirez Car Insurance
02.2024 - 08.2024Read More

Assistant Store Manager

Fabco Shoes Retail Store
07.2021 - 11.2022Read More

Gregorio Luperon High School For Science And Math

High School Diploma
Read More

Worcester Tech Night Life Adult Education

Pharmacy Technician Trainee
Read More
YEROLYN ABREU