Hi, I’m
Yesenia Aceves
San Jose,CA
Summary
Professional with strong motivation to excell. Passionate in helping the community and providing information and guidance. Effective communication and teamwork in high pressure situations. Bilingual with skills to maintain proper records, schedule appointments and handel various responsibilities. Organize and highly skilled in problem solving.
Overview
11
years of professional experience
Work History
Indiana Health Center
Eligibility Specialist
08.2024 - Current
Job overview
- Reviewed and processed patient eligibility applications for various health programs and insurances such as Covered California, Medical, Pcap, Sliding Scales, and discount programs.
- Conducted outreach to educate clients on available health insurances and eligibility requirements as well as informing patients of any changes that occur in insurance polices.
- Assisted patients in navigating complex enrollment processes and insuring the correct information is being provided.
- Collecting insurance cards and identification.
- Assisting patient with clinic enrollment paperwork as well as scanning in documentation.
Indian Health Center
Front Desk Medical Receptionist
08.2024 - Current
Job overview
- Verifying insurance days before appointment to make sure patient has the proper coverage for appointment.
- Scheduling appointments with detailed reasoning for appointment.
- Providing patient with medical forms needed for appointment.
- Assisting patient with medication refills, referrals, medical recorders, letters, and billing questions.
- Communication between medical staff to insure a smooth workflow.
- Ensure HIPAA compliance
- Calling patient to reschedule missed appointments.
El Primos Taco's
Manager
05.2015 - 07.2024
Job overview
- Training staff and make a schedule.
- Making sure inventory was fully stocked and orders were placed on time.
- Providing excellent costumer service and handling any issue promptly maintaining a high-quality service.
- Motivate employees to be productive and engaged in work.
- Maintaining a clean and safe environment.
- Budgeting effectively,ensuring optimal financial and business growth.
Seneca Foods Corporation
Laboratory Technician
03.2016 - 09.2017
Job overview
- Conducting laboratory test to insure quality.
- Weighing products every 30 minutes.
- Taking samples and counting the product to insure machines were releasing proper amounts.
- Making sure product was properly labeled and not damaged
- Communication with mechanics to calibrate machinery.
- Responsible of providing accurate documentation and logs.
- Communicating with colleagues when production needs to be stopped, providing detail reasoning.
Education
AAA Food SafetyCeres, CA
Certificate from Food Protection Manager
Covered CaliforniaSan Jose, CA
Certificate from Community Enrollment Partners Certification
American Heart Association
from BLS
Central Valley High School Ceres, CA
High School Diploma
01-2014
Skills
- Costumer Service
- Telephone Etiquette
- Effective communication skills
- Documentation
- Bilingual
- Application support
- Multitasking abilities
- Motivated and goal oriented
Languages
Spanish
Full Professional
Timeline
Eligibility Specialist
Indiana Health Center
08.2024 - Current
Front Desk Medical Receptionist
Indian Health Center
08.2024 - Current
Laboratory Technician
Seneca Foods Corporation
03.2016 - 09.2017
Manager
El Primos Taco's
05.2015 - 07.2024
AAA Food Safety
Certificate from Food Protection Manager
Covered California
Certificate from Community Enrollment Partners Certification
American Heart Association
from BLS
Central Valley High School
High School Diploma