Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Yesenia Alvarez

Dalton,GA

Summary

Detail-oriented professional specializing in office management, bookkeeping, and customer relationship management. Demonstrated success in project coordination and budget preparation, leading to improved operational efficiency. Strong analytical skills and attention to detail drive effective decision-making and resource allocation.

Overview

1
1
Language
1
1
Certification
8
8
years of professional experience

Work History

Office Manager

Flacos Home Remodeling LLC
Dalton, Georgia
01.2023 - Current
  • Executed general bookkeeping tasks, including bank statement reconciliation and journal entry creation, ensuring accurate financial records.
  • Resolved customer inquiries promptly, fostering positive client relationships.
  • Supported budget preparation and estimate development for remodeling projects, contributing to project planning and resource allocation.

Kuster Operator

Shaw Floors
Dalton, Georgia
06.2020 - 01.2023
  • Recorded production data in daily system logs, addressing operational challenges with management to enhance workflow.
  • Ensured accuracy and consistency in tasks while managing competing priorities.
  • Adjusted machine operations to maintain quality standards and reliability.

Receptionist

Med Now Clinic
Dalton, Georgia
06.2018 - 06.2020
  • Managed appointment scheduling and confirmations, optimizing patient access to services.
  • Answered phone calls, addressing inquiries and providing accurate information to enhance patient satisfaction.
  • Coordinated patient check-in and check-out processes, ensuring smooth flow and positive experience.

Education

Associate of Applied Science - Business Management

Georgia Northwestern Technical College
Rome, GA
05-2025

Skills

  • Office management
  • Customer relationship management
  • Budget preparation
  • Time management
  • Bookkeeping
  • Project coordination
  • Records management
  • Languages

    Spanish
    Native/ Bilingual

    Certification

    • Supervisor / Management Specialist Certificate - Georgia Northwestern Technical College - 2023
    • Technical Management Specialist Certificate - Georgia Northwestern Technical College - 2024
    • Business Management Diploma - Georgia Northwestern Technical College - 2025

    Timeline

    Office Manager

    Flacos Home Remodeling LLC
    01.2023 - Current

    Kuster Operator

    Shaw Floors
    06.2020 - 01.2023

    Receptionist

    Med Now Clinic
    06.2018 - 06.2020

    Associate of Applied Science - Business Management

    Georgia Northwestern Technical College
    Yesenia Alvarez