Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yesenia Andrade

Summit,IL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level esthetician position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Cashier Team Lead

Birrieria Estilo Jalisco
01.2012 - Current
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained stock to meet expected customer demand.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Assisted customers by answering questions and fulfilling requests.
  • Coordinated with other departments to address cross-functional concerns and improve overall store operations efficiency.

Visual Merchandiser

Forever 21
05.2017 - 12.2018
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Enhanced store sales by creating visually appealing and strategically placed product displays.

Lead Host

Booth One
10.2018 - 06.2019
  • Increased table turnover rate with effective time management and strategic seating plans.
  • Maintained a clean and welcoming environment, setting the tone for an enjoyable dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hosts in company policies and procedures, ensuring a consistent guest experience.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Handled high-pressure situations calmly and professionally while maintaining composure under stress.

Team Leader Manager

Journeys Kidz
04.2022 - 08.2023
  • Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
  • Facilitated meetings to communicate team performance goals and results.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Aligned team goals and objectives with organizational strategy, aiding business growth.

Education

License - Esthetics

G Skin And Beauty Institute
Oak Brook, IL
08.2023

High School Diploma -

Chicago Bulls College Prep
Chicago, IL
06.2016

Skills

  • Waxing
  • Makeup Application
  • Chemical Peels
  • High Frequency
  • Skin Scrubber
  • Diamond Tip Microdermabrasion
  • Microcurrent
  • LED Light Therapy
  • Body Wrap
  • Multi-tasking skill
  • Workflow Coordination
  • Stock management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Team Leader Manager

Journeys Kidz
04.2022 - 08.2023

Lead Host

Booth One
10.2018 - 06.2019

Visual Merchandiser

Forever 21
05.2017 - 12.2018

Cashier Team Lead

Birrieria Estilo Jalisco
01.2012 - Current

License - Esthetics

G Skin And Beauty Institute

High School Diploma -

Chicago Bulls College Prep

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Yesenia Andrade