Yesenia Arana
San Antonio,TX
Summary
Dynamic Cable Technician with proven expertise at LINX in troubleshooting and installing advanced cabling systems. Recognized for exceptional customer service and adherence to safety practices, ensuring minimal downtime during emergency repairs. Proficient in equipment preparation and device configuration, consistently enhancing operational efficiency and client satisfaction.
Overview
3
3
years of professional experience
Work History
Cable Technician
LINX
San Antonio, TX
03.2024 - Current
- Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Maintained safety standards during installations, reducing the incidence of workplace accidents.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
- Updated technical knowledge through industry training courses, ensuring expertise in cutting-edge technologies.
- Coordinated with contractors and other technicians, fostering efficient teamwork on complex projects.
- Developed and implemented plans for installation of new networks and cabling systems.
- Repaired and updated equipment to conform to company-wide standards.
Stocker
Walmart
San Marcos, TX
12.2023 - 03.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
Cashier
The Texan Store
Port Aransas, TX
05.2023 - 08.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Associate
Dollar Tree
Portland, TX
09.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Undergraduate Certification - Project Management
Colorado State University Global
DenverEsthetician License - Esthetics
Ogle School
TXHigh School Diploma -
Gregory-Portland High School
Portland, TX05.2023
Skills
- Hand tool proficiency
- Cabling layouts
- Troubleshooting skills
- Customer service
- Equipment preparation
- OSHA compliance
- Customer training
- Device configuration
- Customer education
- Cable installation
- Cable arrangements
- Safety practices
- Installing equipment
- Data cabling installation
Timeline
Cable Technician
LINX
03.2024 - Current
Stocker
Walmart
12.2023 - 03.2024
Cashier
The Texan Store
05.2023 - 08.2023
Sales Associate
Dollar Tree
09.2022 - 02.2023
Undergraduate Certification - Project Management
Colorado State University Global
Esthetician License - Esthetics
Ogle School
High School Diploma -
Gregory-Portland High School