Yesenia Betsey
New London,CT
Summary
Detail-oriented team member skilled in food preparation, kitchen safety, and customer service. Committed to maintaining cleanliness and enhancing team collaboration. Motivated professional with a strong background in food service. Experienced in training new team members and conducting shift briefings to ensure operational excellence and adherence to safety protocols.
Overview
6
6
years of professional experience
Work History
Trainee
Taco Bell Cantina
Springfield, Ohio
04.2021 - 10.2021
- Trained new team members on safety protocols and operational procedures.
- Conducted shift briefings to communicate daily goals and expectations.
- Monitored team performance to ensure adherence to company standards.
- Provided support to existing staff on various tasks and duties.
- Prepared food items according to Taco Bell Cantina standards and recipes.
Cashier
McDonald's Restaurant
Springfield, Ohio
01.2019 - 02.2019
- Upkept cashier area and dining space to enhance customer experience and satisfaction.
- Operated kitchen equipment such as grills, fryers, and ovens safely.
- Operated deep fryers safely while cooking food items as per customer requests.
- Ensured cleanliness and organization of kitchen workspace and equipment for efficient food preparation.
- Organized and stocked shelves with merchandise to optimize product visibility and accessibility.
- Assisted with various tasks assigned by management
Crew Member
Checkers Rally's
Springfield, Ohio
02.2018 - 10.2018
- Stocked supplies and ingredients to maintain inventory levels in the kitchen.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Engaged with customers to enhance their dining experience through friendly interactions.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Ensured that all food products were prepared fresh daily and stored properly.
Wendy's Crew Member
Wendy's
Springfield, OH
10.2017 - 01.2018
- Operated cash register and processed customer transactions efficiently.
- Stocked supplies and ingredients to support daily operations effectively.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Served orders to customers at windows, counters and tables.
- Promoted food items, beverages and desserts to increase sales.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
Taco Bell Team Member
Taco Bell
Springfield, Ohio
04.2016 - 08.2016
- Supported register operations during busy rush periods.
- Prepared food items to Taco Bell quality guidelines.
- Greeted customers politely, took orders, and supported positive store image.
- Handled cash and credit card transactions quickly, then returned receipts, change, bills, and payment cards to customers.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Scrubbed and polished counters to remove debris and food.
Skills
- Food preparation
- Kitchen safety
- Inventory management
- Cash handling
- Equipment operation
- Customer service
- Communication skills
- Problem resolution
- Attention to cleanliness
- Team collaboration
- Order fulfillment
- Customer relationship management
- Upselling strategies
Timeline
Trainee
Taco Bell Cantina
04.2021 - 10.2021
Cashier
McDonald's Restaurant
01.2019 - 02.2019
Crew Member
Checkers Rally's
02.2018 - 10.2018
Wendy's Crew Member
Wendy's
10.2017 - 01.2018
Taco Bell Team Member
Taco Bell
04.2016 - 08.2016