Yesenia Campisi

Reverse Mortgage Specialist - Specialized in Reverse Mortgages, Job details included: Busy inbound call center. converting hot and cold live leads, identifying borrowers needs, creating specified loan opportunities catered to each borrower's unique situation, processing, follow up/pipeline management

• Self sourced business and inbound marketing calls
• Originated, reviewed, processed, closed and administered customer loan proposals.
• Submitted loan applications to underwriter for verification and recommendations.
• Developed and maintained relationships with local real estate agents.
• Explained different types of loans pertaining to client situations.

• Company generated leads through massive direct mail advertising, Internet leads like Zillow, Lending Tree, Lower my Bills etc
• Busy outbound calls from online inquiries
• Maintained friendly and professional customer inter
• Was promoted to branch manager, assessed employee performance and developed improvement plans and actions.
• Hired and fired many employees. Went through many applicants to find the right fit for our culture
• Created new revenue streams and recruited talented staff for branch offices.

• Advised Seniors The Reverse Mortgage Loan, conducted a financial assessment for borrowers, educated them about their options
• All live leads, identifying borrowers needs, creating specified loan opportunities catered to each borrower's uniquesituation, processing, follow up/pipeline management,

• Completed nursing school pre-requisites and general education
• Had a change of heart and returned to the mortgage business. Realized that sales and mortgage business was my passion and also the income is uncapped

• Very busy inbound call center, company generated leads through massive direct mail advertising,
• Submitted loan applications to underwriter for verification and recommendations.
• Advised clients on mortgage, education and personal loans.
• Monitored pipelines to track and log status of loans.

• Coordinated daily operations, implemented new corporate policies, supervised over 25 employees, researched and identified target markets, selected channels of distribution, determined pricing structure, developed new products, generated sales to local companies through telemarketing, prospecting and networking, performed product demonstrations and designed proposals
• Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.