Yesenia Cortez
Brooklyn,NY
Summary
Dynamic Fulfillment Associate with proven expertise at Amazon in cold chain management and safety regulations adherence. Recognized for consistently exceeding productivity goals while maintaining a safe work environment. A collaborative team player with excellent communication skills, eager to learn and tackle new challenges in fast-paced settings.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Amazon
10.2020 - Current
- Followed safety protocols to minimize workplace accidents.
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Medical Assistant
Dr Raja Bhatia
02.2004 - Current
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Measured patient spirometry.
- Measured patient pulse oximetry.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Education
Medical Assistant -
Caliber Training Insitute
New York, NYSkills
- Cold chain management
- Palletizing
- Loading and unloading
- Safety regulations adherence
- Hazardous material disposal
- Pallet management
- Product tagging
- Sorting and organizing
- Teamwork and collaboration
- Willing to learn
- Multitasking and organization
- Friendly and courteous
- Excellent communication
- Warehouse safety
- Problem-solving
Certification
- Associate Safety Committee
- Learning Ambassador
- Water Spider certified
- Problem Solver
- Split and scan packages to pallets/ Create and close Pallets
Languages
Spanish
Native or Bilingual
Software
Microsoft Word
Microsoft Excel
Timeline
Fulfillment Associate
Amazon
10.2020 - Current
Medical Assistant
Dr Raja Bhatia
02.2004 - Current
Medical Assistant -
Caliber Training Insitute