Summary
Overview
Work History
Education
Skills
Certification
Languages
Software
Timeline
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Yesenia Cortez

Brooklyn,NY

Summary

Dynamic Fulfillment Associate with proven expertise at Amazon in cold chain management and safety regulations adherence. Recognized for consistently exceeding productivity goals while maintaining a safe work environment. A collaborative team player with excellent communication skills, eager to learn and tackle new challenges in fast-paced settings.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Fulfillment Associate

Amazon
10.2020 - Current
  • Followed safety protocols to minimize workplace accidents.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Medical Assistant

Dr Raja Bhatia
02.2004 - Current
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Measured patient spirometry.
  • Measured patient pulse oximetry.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Education

Medical Assistant -

Caliber Training Insitute
New York, NY

Skills

  • Cold chain management
  • Palletizing
  • Loading and unloading
  • Safety regulations adherence
  • Hazardous material disposal
  • Pallet management
  • Product tagging
  • Sorting and organizing
  • Teamwork and collaboration
  • Willing to learn
  • Multitasking and organization
  • Friendly and courteous
  • Excellent communication
  • Warehouse safety
  • Problem-solving

Certification

  • Associate Safety Committee
  • Learning Ambassador
  • Water Spider certified
  • Problem Solver
  • Split and scan packages to pallets/ Create and close Pallets

Languages

Spanish
Native or Bilingual

Software

Microsoft Word

Microsoft Excel

Timeline

Fulfillment Associate

Amazon
10.2020 - Current

Medical Assistant

Dr Raja Bhatia
02.2004 - Current

Medical Assistant -

Caliber Training Insitute