Yesenia Duran
Palmdale,CA
Summary
A devoted National Certified Medical Assistant with great passion to learn and grow in my scope of practice. Seeking acceptance into your organization.
Overview
14
14
years of professional experience
1
1
Certification
Work History
National Certified Medical Assistant I
Tarzana Treatment Centers, Inc
Lancaster, California
01.2019 - Current
- Assisted healthcare providers with patient exams and treatment procedures.
- Educated patients on medication usage and health maintenance strategies.
- Maintained accurate patient records using electronic health record systems.
- Administered medications and vaccinations under physician directives.
- Conducted vital sign assessments and documented findings promptly.
- Implemented infection control protocols to uphold safety standards.
- Ensured compliance with HIPAA regulations regarding patient confidentiality.
- Coordinated follow-up visits between patients and specialists post-hospitalization.
- Collected blood samples using proper venipuncture techniques and equipment.
- Ensured patient comfort and safety during blood draw procedures.
- Prepared samples for laboratory analysis following established protocols.
- Adhered to safety and infection control standards in all interactions.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Assisted in the training of new phlebotomists.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
Retail Store Manager
Tribute Inc
Palmdale, CA
02.2015 - 01.2019
- Managed daily store operations and ensured smooth functioning of all departments.
- Trained and supervised staff to enhance customer service experiences and drive customer satisfaction.
- Implemented inventory management systems to maintain optimal stock levels.
- Developed promotional displays to increase product visibility and attract more customers to the store.
- Monitored sales trends to adjust merchandising strategies accordingly.
- Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
- Boosted company sales through strategic marketing initiatives that engaged customers effectively.
Picker, Packer
Kellwood Western Region
City of Industry, California
11.2011 - 02.2015
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Packaged products securely for safe transportation and delivery.
- Inspected items for quality assurance before packing and shipping.
- Sorted and organized incoming inventory to enhance retrieval efficiency.
- Fulfilled orders promptly to meet daily objectives.
- Assembled boxes and containers to ensure secure packing of goods for shipment.
- Used handheld scanners to key in data for packages.
- Completed extra hours and shifts to ensure timely order fulfillment during peak periods.
Education
Certified Medical Assistant - Medical Assistant
AV Adult Education
Lancaster12-2021
Skills
- Medication administration
- Electronic health records
- Vital sign assessments
- Laboratory specimen collection
- Phlebotomy techniques
- Specimen collection
- Wound care management
- EKG setup and monitoring
- Infection control measures
- Clinical procedure compliance
- Emergency response preparedness
- HIPAA regulations
- Insurance verification
- Medical terminologies
- Staff training
- Time management
- Fluent in Spanish
- Epic Software Proficiency
Certification
Retinal Trainer, CPR, Fire Safety
Timeline
National Certified Medical Assistant I
Tarzana Treatment Centers, Inc
01.2019 - Current
Retail Store Manager
Tribute Inc
02.2015 - 01.2019
Picker, Packer
Kellwood Western Region
11.2011 - 02.2015
Certified Medical Assistant - Medical Assistant
AV Adult Education