YESENIA DYER
Chicago,IL
Summary
Analytical compliance and financial operations professional with 5+ years of experience in audit execution, risk analysis, and regulatory compliance. Currently completing an MSc in Data Analytics and a Graduate Certificate in Cybersecurity Management & Policy, with strong interest in fraud prevention and fintech risk management..
Overview
7
7
years of professional experience
Work History
Quality Management Specialist
Trilogy Behavioral Healthcare
Chicago, Illinois
08.2022 - 05.2025
- Conducted comprehensive audits of clinical and operational records for regulatory compliance.
- Analyzed findings and operational data to identify risk trends and control gaps.
- Developed compliance policies and procedures aligned with regulatory requirements.
- Compiled quality and compliance reports for leadership and cross-functional teams.
- Implemented corrective actions that reduced documentation errors by 10 percent.
- Proactively identified compliance and operational risks to prevent escalation.
Financial Services Representative
Trilogy Behavioral Healthcare
Chicago, Illinois
04.2021 - 08.2022
- Managed transactional financial processes including trust account reconciliation, client deposits, and disbursements.
- Reviewed financial data for inconsistencies to ensure audit readiness and regulatory compliance.
- Streamlined reconciliation workflows, achieving a 15% increase in operational efficiency.
- Collaborated with project managers to meet reporting and project deadlines.
DC Operations Specialist
Alight Solutions
Lincolnshire, USA
08.2018 - 04.2020
- Managed daily valuation activities for over 100 defined contribution pension accounts.
- Ensured accuracy and integrity in processing high-volume financial data in a timely manner.
- Supported testing and implementation of new retirement plans to enhance service offerings.
- Delivered training and onboarding support for new team members to ensure effective integration.
Education
MSc - Data Analytics
University of Maryland Global Campus
08.2026
Graduate Certificate - Cybersecurity Management & Policy
University of Maryland Global Campus
08.2026
BA - Business Management
Columbia College Chicago
Skills
- Foundational SQL knowledge
- Foundational Python skills
- Intermediate Excel skills
- Data analysis and trend identification
- Audit and compliance reporting
- Fraud and risk analysis
- Regulatory and internal auditing
- Quality management systems
- Policy and procedure development
- Account and trust reconciliation
- Process improvement
- Stakeholder communication
- Training and knowledge transfer
- Google Sheets proficiency
- QuickBooks expertise
- Dashboard creation
Additional Information
- Strong interest in fintech, fraud prevention, and financial crime,
- Open to relocation and global graduate programs, Eligible for full-time employment from September 2026
- Currently completing course abroad in Barcelona, Spain. Studying Spanish: A2 Level.
Personal Information
Relocation: Open to relocation (EU)
Timeline
Quality Management Specialist
Trilogy Behavioral Healthcare
08.2022 - 05.2025
Financial Services Representative
Trilogy Behavioral Healthcare
04.2021 - 08.2022
DC Operations Specialist
Alight Solutions
08.2018 - 04.2020
MSc - Data Analytics
University of Maryland Global Campus
Graduate Certificate - Cybersecurity Management & Policy
University of Maryland Global Campus
BA - Business Management
Columbia College Chicago