Yesenia Escobar

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.

Scheduled appointments with clients interested in purchasing HVAC solutions.

• Built relationships with customers to encourage repeat business.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Solved customer challenges by offering relevant products and services.

Started off as a cashier. After a few months I got moved into catering packing, I packed all the order to deliver out to companies who ordered. After that I got moved into inventory. I counted inventory from truck deliveries.

• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds.