Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yesenia Fernandez

Spring,TX

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2025
2025
years of professional experience

Work History

Delivery Associate

Propel logistic llc
Houston, Texas
11.2024 - 01.2025
  • Communicated with dispatch regarding any changes in route schedule or delivery times due to traffic delays, weather conditions.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Verified accuracy of orders loaded onto trucks by counting, weighing or measuring items.
  • Followed all applicable traffic laws and regulations while driving company vehicle.
  • Communicated effectively with dispatch regarding delivery progress and route detours.

Customer Service Representative

Food Town Grocery Stores
Cypress, Texas
02.2024 - 08.2024
  • Customer service, meat wrapper

Perishable Specialist

HEB Grocery Store
Tomball, Texas
02.2017 - 08.2024
  • In charge of ordering merchandise, making inventories, stocking products

Delivery Driver

Propel logistic

Education

High School Diploma -

Icest
Tampico Tamaulipas
07-2012

Skills

  • Good customer service
  • Interacting with people
  • Very active
  • Under pressure I work even better
  • Fast learned

Timeline

Delivery Associate

Propel logistic llc
11.2024 - 01.2025

Customer Service Representative

Food Town Grocery Stores
02.2024 - 08.2024

Perishable Specialist

HEB Grocery Store
02.2017 - 08.2024

Delivery Driver

Propel logistic

High School Diploma -

Icest
Yesenia Fernandez